German VIP TL

Are you an experienced VIP Manager for the German market with a passion for igaming, player engagement, and achieving results? Thinking about your next career move? If so, we'd love to hear from you.

A well-established igaming company is on the lookout for a German VIP Team Lead. In this role, you'll lead and support a team of VIP Account Managers-making sure daily operations run smoothly, targets are met, and VIP players receive outstanding service.

You'll play a key role in optimizing workflows, guiding strategy, and fostering a high-performance culture within the team.

The role is office-based in Limassol, Cyprus and offers a salary of up to €45,600, plus an uncapped bonus structure.

Responsibilities

• Leading the German VIP Account Manager team
• Developing and executing strategies that support the professional growth of the team
• Identifying team strengths and addressing areas for improvement to meet VIP objectives
• Building and maintaining strong relationships with VIP players
• Improving current processes and introducing new ways of working
• Preparing weekly reports on market activity and team performance
• Conducting one-on-one meetings and managing team performance
• Supporting the Head/Director of VIPs as needed

Education, skills and Experience

• Native-level German (written and spoken)
• Fluent English (C2 level)
• Minimum 2 years' experience as a VIP Manager for the German market in igaming (non-negotiable)
• Strong leadership and motivational skills
• Confidence with numbers, KPIs, and performance tracking
• Experience in planning, scheduling, presenting, and reporting
• Excellent time management and organizational skills

What the company Offers

• Competitive salary with monthly KPI bonuses
• Office-based role in Limassol, Cyprus
• A vibrant, international team environment
• Clear opportunities for growth and development
• Social perks and regular team-building events
• A bright, spacious office in a fantastic location

Apply your CV in English-bitte!

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Department CRM and VIP Role VIP Team Lead Locations Limassol, Cyprus Yearly salary €38,400 - €45,600 Employment type Full-time