HR Shared Services Administrator (German Speaking)

HR Shared Services Administrator (German Speaking) - Fixed Term Contract

Hybrid Role at our Birmingham Corporate Office

What You'll Do:

As an HR Shared Services Administrator at Claire's, you'll be at the heart of our people operations, ensuring a seamless experience for our employees in the UK, Germany, Austria and Switzerland.

You will be the first point of contact for HR-related queries, ensuring timely and accurate responses in line with our Service Level Agreements (SLAs). You will play a key role in HR administration, ensuring compliance with local employment law and company policies.

Your day-to-day responsibilities will include:

• Employee Support: Be the go-to person for HR-related inquiries, providing support to our diverse and dynamic team.
• HR Processes: Manage and streamline HR processes, from onboarding new hires to handling employee data and records.
• Systems Management: Utilise cutting-edge HR systems and tools to maintain accurate employee information and drive efficiency.
• Problem Solving: Tackle challenges with a proactive approach, ensuring quick and effective resolutions to HR issues.
• Collaboration: Work closely with HR teams across different regions, fostering a collaborative and supportive environment.

Why Claire's?

• Innovative Culture: Join a company that encourages creativity, innovation, and continuous improvement.
• Growth Opportunities: We invest in our employees' professional development and offer a clear path for career advancement.
• Global Impact: Be part of a global brand that makes a difference in the lives of millions of customers and employees.
• Fun and Dynamic Workplace: Enjoy a vibrant, inclusive, and high-energy work environment where no two days are the same.

What We're Looking For:

• HR or Customer Service Enthusiast: Passionate about HR with a keen interest in employee experience and engagement.
• Tech-Savvy: Comfortable using HR systems and technology to enhance processes and efficiency - ideally Workday and Microsoft Office Suite.
• Detail-Oriented: Meticulous attention to detail and strong organizational skills.
• Excellent Communicator: Exceptional verbal and written communication skills.
• Team Player: Ability to work effectively in a team and build strong relationships across the organization.
• Language ability: Fluent in German and English. The ability to speak other European languages would be an advantage.

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.