Junior Service Delivery Manager with German

Eviden is an Atos Group business with an annual revenue of circa € 5 billion and a global leader in data-driven, trusted, and sustainable digital transformation. As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing, and security, it brings deep expertise for all industries in more than 53 countries. By uniting unique high-end technologies across the full digital continuum with 57,000 world-class talents, Eviden expands the possibilities of data and technology, now and for generations to come.

We are currently looking for a Junior Service Delivery Manager with German

Key information about the role:
• Shift work 6am - 6pm (mornings and evenings)
• On-call duty 24/7 and planned weekend work
• Remote work

Your responsibilities:
• Solid leading person that can take over the customer facing position and collaborate with the team to set the priorities/requirements straight.
• Operational control and planning
• Application & services support
• Installation, upgrades and changes
• Support for authorized users
• Database administration and development support
• Application maintenance (preventive maintenance, software change management, software release management)
• Operational control and planning
• Availability Management
• IT Service Continuity Management

Our requirements:
• German (C1)
• English (B2) (mandatory)
• ITIL certificate
• Mainframe experience (at least basics)
• ITIL experience
• Experience with tiketing tools
• Jira / ITSM / Confluence knowledge

Nice-to-have:
• knowledge of SQL (for QMF)
• Cobol familiarity

Our Offering:
• Wellbeing programs & work-life balance - integration and passion sharing events
• Private medical and dental care
• Benefits platform - shopping, cinema, sport etc.
• Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
• Courses and certifications e.g. Google Cloud, AWS, ITIL
• Conferences and Expert Communities
• Gift packages for special occasions: Easter, Christmas, Children's Day
• Appreciation for seniority: additional days off, Atos Jubilee gifts
• Remote working or commuting allowance
• Charity and eco initiatives

*Your benefits could vary depending on employment contract type.

#Eviden

Please, attach your CV in English!

If you have any questions, please contact our recruiter: Vanesa Yordanova

Let's grow together.

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