Logistics / Order Fulfilment - Senior Process Associate - German - Hybrid Cluj-Napoca!

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Logistics / Order Fulfilment - Senior Process Associate - German - Hybrid Cluj-Napoca!

Responsibilities
• Complete delivery processing for packed materials along with cancel/change as necessary to complete delivery. Monitor Post Goods Issue & Create Delivery for volume sales order
• Monitoring of back-order processing, reschedule follow up as necessary
• Delivery Facilitation (i.e., Resolve blocks in the delivery, Create Reservation, Allocate batches with restricted quality...etc.)
• Inter/Intra company Stock Transfer Order handling, Stock Replacement -
• Transport Management - Plan, Prepare documents for transport, Freight Cost Management, Track & Trace
• Import & Export management - Plan transport, Execute documents, Trade Control
• Customs & Foreign Trade (C&FT) - To perform Trade control, core enablers

Minimum qualifications
• Bachelor's Degree (or High School Diploma/GED or Associate Degree) or qualification or any directly related experience to relevant Logistics/Order Fulfilment activities or customer service, ideally in a multinational environment
• Excellent Communication Skills (verbal and written)
• Microsoft Office proficiency, especially Excel

Preferred qualifications
• Preferable to have practical knowledge of SAP
• Listening, Attention to Detail, Data Entry, documentation, Multi-tasking
• Ability to work under pressure in a dynamic environment
• Ability to be pro-active and to think "outside the box"
• Excellent proven interpersonal and teamwork skills
• Capable of resourceful problem solving

What can we offer?
• Attractive salary;
• Stable job offers - employment contract
• Work in a multicultural and diverse environment with employees from over 30 countries
• Genpact supports professional trainings and great career development opportunities
• Free access to our award-winning learning platform
• Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.