Payroll & Benefits Administrator (English and German speaking)

Job Description Summary
In this role you will be responsible for executing Payroll & Benefits processes. Develop an in-depth understanding of HR & Payroll & Benefits systems, processes and legislative rules. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support process improvement. Promote "Best in Class" service while developing effective relationships and working cross functionally with internal teams and suppliers.

Job Description

Role Description

As Payroll & Benefits Associate you will be participating in dedicated Payroll & Benefits processes where you will be handling Employee/HR/3rd party queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with respective HR business partners for dedicated GE Vernova Business/Location and cooperate with Senior experts/owners of your responsible HR Service process.

Essential Responsibilities

• Support Payroll & Benefits Operations services such as pension administration, fitness allowance and other benefits, ensuring people, structures are aligned to deliver key objectives efficiently and effectively.
• Advise on questions/requests from employees, managers and the HR community in a professional, courteous manner
• Deal with operational issues and process failures, identifying and implementing appropriate solutions
• Develop action plans to mitigate operational risks or resolve escalated issues.
• Proactively seek customer feedback to identify areas for simplification, standardization and productivity within assigned process.
• Build and share knowledge of area of expertise by continuously keeping up to date internal and external updates and changes.
• Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements.
• Develop a strong working relationship with the GE Vernova HR community through proactive facilitation & improvement of HR processes, ensuring effective communication and early identification of requirements & any issues.
• Identify frequent customer/process issues and be able to suggest process, procedure and training improvement opportunities
• Co-operate with 3rd party providers when necessary.

Qualifications/Requirements

• Fully professional German and English language both verbal and written
• Some relevant professional work experience with demonstrated achievement in service orientated environment.
• Ability to work in a complex and rapidly changing environment across multiple stakeholder groups, being able to manage urgencies with comfort and efficiency.
• Ability to communicate effectively through written and verbal communication and consistently deliver high quality customer service in a professional manner.
• Demonstrate effectiveness in prioritizing tasks with different deadlines and complexity.

Desired Characteristics

• Strong problem-solving skills to quickly identify and present creative/collaborative solutions
• Strong communication skills
• Ability to make decisions and manage competing priorities in a fast-paced, multi-task and highly matrixed environment and connect effectively with employees.
• Previous experience working with WorkDay and any ticketing system.

Additional Information

Relocation Assistance Provided: No