Policy Administration Specialist with German

We are looking for a new colleague to join our Policy Administration team. We're seeking reliable and detail-oriented individuals who enjoy administrative work, can manage their tasks efficiently, and are interested in supporting the management of insurance contracts and day-to-day communication with clients and partners.

What you'll be doing:

• Managing insurance contracts in internal systems (renewals, updates, cancellations)
• Monitoring receivables and ensuring smooth communication within the team
• Responding to emails and handling requests from clients, partners, and internal departments
• Communicating with business partners and customers
• Supporting the administration of the business network (e.g. authority registrations, access management)
• Performing ad hoc administrative tasks as needed

What you'll bring:

• Strong communication and organizational skills
• High level of reliability, accuracy, and attention to detail
• Ability to work efficiently under time pressure
• Proficiency with MS Office and internet tools
• Native Czech or Polish with German at B2 level or above
• English level at B1 level or above

What we offer:

At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• 25 days of annual leave
• Regular quarterly bonuses
• Additional pay for weekend work and night shifts
• Meal vouchers worth 150 CZK starting from the first day, and nearby restaurants
• MultiSport card or Flexi Pass or private medical care with Medicover (additional 500 CZK/month)
• Home Office 2 days a week, equipped with IT equipment for your home office (laptop, monitor, docking station)
• Smart working allowance (750 CZK/month)
• Development programs and courses, language learning support, courses via LinkedIn Learning platform
• Fully covered life insurance
• Free travel insurance across Europe, including high-risk sports and roadside assistance
• Telemedicine
• Friendly team
• Snacks and drinks in the office
• Modern, easily accessible office located at Nova Karolina Park in the center of Ostrava
  ... and much more (discounts with our partners, etc.)

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

Who we are:

We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)