Process Documentation Specialist with German

About Miele

What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers.

Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the

world who are committed to making our products even better every day - and help us to expand our innovation leadership.

About Your Workplace

Miele Global Services was established in 2019 to support Miele Group by centralization and standardization of the process. On a daily basis we are handling many processes from more than 20 entities, including accounting, controlling, sales back office, procurement and reporting.

Your responsibilities:

• conduct "as is"-analysis on already existing process documentation with Business Domains;
• create process landscape (Level 2-4) with Process (Group) Owners in Business Domains by documentation and mapping of all relevant processes in accordance with centrally defined process hierarchy model to ensure organisational-wide clarity and consistency;
• create Value Chain documentation with Value Chain Owner by documentation and mapping of all relevant processes (support creation of Miele Process house);
• support corresponding roles with the implementation and change management;
• support monitoring and refinement of implemented processes based on performance feedback;
• accompany continuous improvement processes on methodology and tools;
• actively participate in peer group / community to push and continuously develop process management methodology and tools.

Our requirements:

• B2 level of German language and communicative level of English language;
• experience in creating process maps (preferably in Visio) and instructions;
• experience in project management, process management or migration of processes;
• good Team-player able to work in cross cultural team;
• attention to detail and ability to deliver accurate results.

Start:
2025-06-27