Senior Benefits Operational Associate - German speaking

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The Benefits Lead in this job role has responsibility for the operational aspects of one or more Kyndryl employee benefits programs within one or more countries, or within a region. The scope of the role will vary by country depending on benefits offered and resources available.

The Benefits Lead is engaged in the ongoing delivery of Kyndryl's employee benefits programs including but not limited to medical and life insurance, disability insurance, retirement plans, lease car fleet, flexible benefits, meal allowance, sport plans, leave of absence, with primary responsibility for smooth administration of the rules and features of the Kyndryl benefits plans.

The Benefits Lead is engaged in the operational aspects as a Benefits Partner and/or as an Absence Partner, handling and improving the day-to-day operational activities of the above mentioned non exhaustive list of benefits programs. These day-to-day operational activities include but are not limited to

• eligibility validation;
• employee enrollment and data registration in the Kyndryl systems and tools;
• invoice reconciliation;
• claims administration;
• soft or hard copy documentation collection;
• internal or external reporting;
• contract amendments and negotiation;
• implementing process automation, benefits design changes, communicating program changes to employees;
• resolving individual employee questions or issues;
• managing vendor relationships, negotiating contracts, monitoring service levels;
• documenting the benefits policies and processes;
• driving business controls activities, monitoring compliance with internal and external regulations, reporting;
• accept accountability for business results including meeting employee and other stakeholder satisfaction, productivity, financial, and other business measurements;
• evidencing the use of the KYNDRYL Leadership Behaviors by playing a part in building an environment which promotes innovation, teamwork, recognition, diversity, and inclusion;
• analyzing and interpreting new situations and resolving complex problems independently or through the collaboration with others;
• advising team colleagues and providing constructive feedback;
• acting as a role model and leading by example as a senior colleague in all activities and in a manner that enhances KYNDRYL's climate and business results. Apply professional knowledge to business operations of the Benefits Team as well as specific projects or deliverables, ensuring the compliance and targets are managed and out of line situations and non-compliance matters are addressed.

In addition, this job role requires frequent teaming with other Kyndryl functions on matters involving Payroll, Finance, Legal Compliance, Employee Relations, related to the benefits programs. The HR Benefits Lead focuses on individual/team objectives and developing professional effectiveness.

Environment:

Professional knowledge related to candidate's HR Benefits position, team, and department. Requires ability to absorb Kyndryl HR Benefits professional knowledge and develop operational skills quickly. Self-starter who takes initiative, can work independently, and begins projects with a proactive attitude.

Communication/Negotiation:

Draw upon professional concepts to collaborate with others to conduct assigned duties. Negotiation is required.

Problem Solving:

Recognize job-related problems. Analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Contribution/Leadership:

Works on professional projects; work is often reviewed for developmental purposes. Understands the standard mission of the Benefits Delivery group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.

Impact on HR Benefits scope:

Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer satisfaction, or impact immediate costs or expenses.

Your Future at Kyndryl
Kyndryl has a global footprint, which means that as an HR Services Professional at Kyndryl you will have opportunities to work on projects and collaborate with colleagues from around the world. This role is dynamic and influential - offering a wide range of professional and personal growth opportunities that you won't find anywhere else.

Who You Are
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

What we can offer:

• Competitive salary and benefits: Private Life & Health Insurance, Voluntary Pension Fund contribution and monthly benefit allowance to SZÉP card;
• Internal rewards and recognition programs;
• Ongoing wellbeing initiatives (including mental health support), team outings and seasonal gifts;
• Commuting and relocation support for local, EU or overseas candidates and their *spouses and children (*provided certain conditions are met);
• Annual profit-sharing bonus subject to company performance;
• Personal and professional development both in-person and online (certified trainings, on-the-job coaching & mentoring, career progression support); we also nurture new talent and 'career changers' through our comprehensive education programs and exclusive accreditations;
• Flexible working opportunities (part-time and home office) for a better work-life balance;
• Annual 1-day paid leave for volunteering;
• An open, diverse, inclusive, and empathetic culture that supports learning and encourages collaboration over competition;
• As the proud owner of the Family Friendly Workplace certification, we provide great benefits for working parents with fair maternity and paternity leave policies such as additional bonding leave for dads and same-sex domestic partners at the birth or adoption of a child, accommodating working parents based on needs, organizing family events and many more.

Who You Are

Required Technical and Professional Expertise

• Prior experience of managing Benefits programs is desired of 2 years of experience.
• The Benefits Lead job profile - apart from other factors - requires the ability to provide clear guidance on HR policies and attention to detail including format requirements. Ideally, we would like to hire a candidate with additional HR legislation, analytical, finance, and administration knowledge and experience.
• Ability to communicate at a high level in English and German language spoken and written form.
• This role will sit within a larger team of similar roles and individuals supporting the entire European region.

Preferred Technical and Professional Experience

• HR Benefits management modules (e.g.: Workday) knowledge. Payroll operational, and Time and Absence management experience.
• Bachelor's Degree

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.