2nd line Core Transport Operations Specialist with German

Your day to day:

2nd Line Operations of Mobile and Fixed Data/Voice Platforms in a multi-vendor environment.

Preventive and corrective second level troubleshooting ensuring quality, continuity of service and the restoring time for Core Transport Network elements.

In collaboration with 1st Line Operations teams, work out procedures related to the analysis of alarms in order to detect and eliminate faults. Perform data configuration, software rollout and support integration activities with planning and delivery functions.

With these activities you will have a great impact on our business:

• In case of incident, assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service and performance restoration.
• Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.g. Daily Walkthroughs and Health checks for Core Transport Packet and Voice Core components.
• Solve network related Incidents Customer Complaints within SLA by . T (Tracing and debugging on various Packet/Voice Core Networks elements (AAA, NPC, PCRF, UURSGSN, GGSN, PCRF, DNS, etc.) and fixed network elements (BRAS/BNG). Complex traffic and E2E service trend and protocol analysisroubleshooting on DWDM /SDH components in order to ensure Network Stability. Perform Service Requests for Capacity Extensions
• Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network. Introduce and manage cutting edge technologies including vendor and on the job training.
• Assure planned work activities and upgrade of Core Transport Packet and Voice Core components. Onboarding and implementation of Service requests ensuring quality of service and avoiding regression on functionalities.

With these skills you are a great candidate:

• Good knowledge of Mmobile / Fixed network architectures
• Experience with Core TX elements HUAWEI WDM, HUAWEI SDH and Ciena WDM. Detailed understanding of mobilePS core protocols (IP, TCP/IP, UDP, SCTP, GTP, Radius, Diameter, LDAP, SIGTRAN, RANAP, GMM,).
• Packet Switch E2E network analysis and troubleshooting problem and change management. Analyse and interpret traces.
• Good knowledge of a mobile network architectures 2G/43G/5G, VoLTE, NB IoT including Volte with experience in main vendors technologies (Ericsson preferred, Cisco, Nokia, Huawei, ENEA,)
• Telco Over Cloud and virtualization layers such as VMWARE and knowledge of corporate environment and involved protocols (MPLS/ IPSEC Tunnell)
• English (spoken and written).
• German (spoken and written).
• University degree: faculty of Electronics, Telecommunications and Information Technology
• 2 years of experience in Telecommunication, on similar position.
• Scripting knowledge (Linux, Python, Ansible) desirable

Sounds like the perfect job? We've got even more to offer:

• Hybrid way of working
• Medical and dental services
• Life and hospitalization insurance
• Dedicated employee phone subscription
• Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.
• Special discounts for gyms and retailers
• Annual Company Bonus
• Ongoing Education - we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
• You get to work with tried and trusted web-technology
• We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.
• Special Paternal Program - 4 months of paid paternity leave

Long Description

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

Worried that you don't meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you're excited about this role but your experience doesn't align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

#_VOIS

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.