Benefits Specialist - German speaking

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

What we do:

The Payroll Time Benefits team focuses on payroll, time, benefits support and provides customer service and advisory support to P&C and business partners on local P&C systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

The Opportunity:

As a Benefits Specialist, you are responsible for executing P&C system data maintenance and administrative activities in support of P&C business processes (in the area of payroll, insurance, several local and global benefits etc.). You are also contributing to the continuous improvement of the P&C Support Solutions delivery through analysis of the interactions and collaboration with other P&C functions within and outside of People Support Solutions. As a qualified expert, you are:

• Providing insight, support and explanation on P&C system and administrative activities in the area of payroll, time & benefit services
• Providing customer service on payroll, time & benefit related activities (inquiry resolution, request management, and troubleshooting)
• Supporting P&C Chapters in system maintenance activities
• Answering employee requests in the benefit area
• Supporting the embedding of the new ways of working, actively participating in the development and implementation of continuous improvement initiatives
• Behaving as role model to team members, showing positive and flexible attitude
• Building relationships with P&C colleagues within the PSS organization as well as with customers to ensure ongoing service delivery effectiveness.

Who you are:

We are looking for someone who is self-motivated, really passionate about their job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:

• Strong customer centricity, end-to-end accountability, problem-solving skills, growth & agile attitude in ambiguous situations
• Multi-cultural acceptance, ability to work in a fast-paced and changing environment
• Strong & precise work-ethic, good analytical skills, ability to deal with Excel tables and ability to focus on details and numbers
• Experience in service delivery or customer care environment or HR Operations / HR Services, plus an experience in (German) payroll is an advantage
• Fluent in written and spoken English and German.

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week).
• A global diverse community, where we learn from each other. At Roche, we collaborate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

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Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.

Roche is an Equal Opportunity Employer.