Business Support and Administration Specialist with German

Business Support and Administration Specialist with German

Location: Wrocław/Warsaw
Hybrid model: 2 days office/3 days remote

Let us introduce you the job offer by EY GDS Poland - a member of the global integrated service delivery center network by EY.

We are looking for Associate - General Administration, who will be responsible for performing the activities related to General Administration. As part of the team, you will coordinate with consistent, high-quality services to key stakeholders across verticals / business segments.

Your key responsibilities

• Experience in General Administration with strong organizational skills. You will be required to support the Stakeholder/PM on the following tasks:
• Perform activities such as expense report support coordinating with requestors in applicable tools
• Proactively contact vendors to obtain necessary documentation or to address invoice discrepancies.
• Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions.
• Perform workflow management, which includes shared mailbox management
• Maintain and update the status of requests in the work tracker, including adding detailed comments and follow-up actions to facilitate accurate reporting and analysis
• Draft and send approval emails and other critical communication as needed.
• Conduct audits and quality spot checks on expense requests submitted through the app.
• Liaise with the IT team to troubleshoot and resolve application errors, ensuring minimal disruption to team operations.
• Understand process and policy updates to team members effectively.
• Update and maintain process documentation, including Wiki pages, internal trackers, and communication templates.
• Experience in coordinating tasks between various Global teams.

Skills and attributes for success

• Effective written and verbal communication skills to interact with requestors and vendors.
• Ability to request and clarify information in a professional manner.
• Good listening skills to understand the needs and issues raised by stakeholders
• Competence in managing and organizing emails and electronic documents.
• Time management skills to update the status promptly.
• Familiarity with work tracking systems and databases.
• Resourcefulness in obtaining missing information or correcting errors.
• Ability to handle multiple tasks and resolve issues
• Ability to prioritize tasks and manage follow-ups efficiently.
• Demonstrate an eye for detail
• Be flexible and willing to adjust responsibilities to align with developing business needs

To qualify for the role, you must have

• Overall - 0 to 4 years of experience
• Graduate - Bachelor's degree - Commerce, Science, Arts
• Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change
• Responsible for supporting PM with the day-to-day management and smooth operation of various projects.
• Contributes as an effective team member and takes accountability for deliverables

Ideally, you'll also have

• Knowledge in Project Management concepts would be an added advantage.

Technologies and Tools:

• Microsoft Excel, Word and PPT
• Microsoft Outlook
• MS SharePoint

What we look for

• Willingness to learn
• Time Management
• Listening Skills
• Communication

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across ten locations - Argentina, China, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We'll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning:You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.

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