Client Relationship Manager - German speaking

Join our dynamic team at IC Markets as a Client Relationship Manager - German Speaker and help shape the future of FinTech innovation. This full-time, on-site opportunity based in Limassol offers you the chance to make a real impact in a fast-paced and forward-thinking environment. Apply now and take the next step in your career with us!

Who We Are:

IC Markets, a global leader in trading with over 15 years of success, a strong international presence, and a team of skilled professionals, remains at the forefront of financial technology innovation. As an agile company that values growth and collaboration, we offer an exciting opportunity to be part of a dynamic industry where innovation meets excellence.

What You'll Do:

As a Client Relationship Manager, you will assist clients throughout the onboarding process and manage relationships with both clients and partners. You will educate clients on using the company's trading platforms and products, proactively contact them to promote services, and handle incoming queries. Additionally, you will maintain accurate records of communications, research regional business opportunities, ensure KPIs are met, support various departments, manage your workflow, and undertake any additional tasks required for job success.

What We're Looking For:

• Assist clients throughout the onboarding process
• Relationship management with new and existing clients
• Relationship management with new and existing Partners
• Educate clients on how to use the company's trading platforms and products
• Being proactive in contacting clients by telephone and email to promote the company's products and services
• Assisting with incoming queries from clients by telephone and email
• Entering and maintaining detailed and accurate records of your communication with clients on the company's systems
• Researching regional business opportunities
• Ensuring all KPI's are met
• Supporting and assisting with all departments as required
• Organizing and managing personal workflow
• All the additional ones the company might require for the successful development of the job

Qualifications:

• Fluent German speaker
• Business Professional in verbal and written English
• Excellent communication and written skills as well as attention to detail
• At least one year experience at the Forex industry in a similar role
• Client focused with excellent customer service
• Strong negotiation skills
• A broad understanding of financial markets and trading, preferably with foreign exchange
• Dynamic and self-motivated
• Ability to work independently as well as in a team

Essential:

• Willing to work on a shift based working schedule
• Willing to work in a regulated environment and observe the guidelines set by the relevant governing body
• A high level of professionalism and personal integrity

Why Join Us? Experience Rewards Beyond Just a Job!

• Competitive Pay - We recognize your talent and ensure you're rewarded with a remuneration package tailored to your skills and experience.
• Career Growth - Your success matters. Unlock continuous learning, development, and advancement opportunities.
• Work-Life Balance - Recharge with 22 days of annual leave, because your well-being comes first.
• Wellness & Healthcare - Enjoy 12 paid sick days, and after 6 months, benefit from fully covered medical insurance.
• Future Security - We invest in you! After 6 months, gain access to our provident fund for long-term stability.
• Snack Hub - Fuel your day with complimentary snacks, fresh fruits, and beverages in our fully stocked kitchen.
• Lunch on Us - Enjoy a daily lunch buffet-great food, great company!
• Paid Overtime - We appreciate your dedication. Every extra effort is rewarded.
• Hassle-Free Parking - Stress-free commutes with free fenced parking.
• Learning & Development - We invest in your growth with dedicated training and education budgets.
• Referral Bonus - Know someone great? Bring them on board and earn a referral reward!
• Team Spirit - Connect with colleagues through exciting corporate events and team-building activities.
• Unwind Fridays - Wrap up the week with a Friday evening drink, perfect for decompression and bonding.

Your next big opportunity starts here!

• Apply now at icmarkets.bamboohr.com/careers and let's build something incredible together!
• Thank you for your interest in joining IC Markets. Due to the high volume of applications, only candidates under consideration will be contacted. All applications are handled with the strictest confidentiality.