job
Polen, Krakow (Cracow)Polen, Krakow (Cracow)

Heineken

Erstellungsdatum 16.03.2024

Collections Specialist with German

At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to "WOW" the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

Your responsibilities would include:

  • owning the Customer Ledger and is responsible for keeping it clean and clear and meeting collection targets
  • acting as a Business Partner to OpCos (e.g. Cash/ Pre Legal Collectors, Sales, Customer Service,) in order to provide timely and accurate data and ensure effective collections
  • working collaboratively with other HGSS teams (MDM and other Front and Back Office teams) to ensure effective delivery of collection processes and that standards are being followed-Manage customer relationship accounts and ensure a high level of service is provided at all times
  • handling incoming and outgoing calls with customers and identifying held orders and takes appropriate actions to resolve them managing the credit limit exceeded process in accordance with credit policy
  • supporting and contribute to the delivery and implementation of continuous improvement projects in collaboration with OpCo, HGSS and in line with HEINEKEN's standards
  • regularly updating the Team Leader about developments and progress of collections opportunities and issues
  • driving own personal development in Finance specific skills and business knowledge of implementing his/her development plan
  • ensuring process controls, policies and compliance are adhered to and suggesting any improvements as appropriate
  • maintaing complete and up to date process documentation.


You are a good candidate if you have:

  • english language skills on a fluent level
  • german language skills on a minimun B2 level
  • experience related to Order to Cash/Customer Service area
  • strong communication and problem solving skills
  • experience with SAP and Excel systems
  • ability to deal with resistance
  • understanding of end2end Order to Cash process
  • business knowledge
  • written and verbal communication skills
  • experience in multi-national environment (incl. Shared Services Centres).

Mehr Jobs in Polen

Zu allen Jobs
  1. job image
    Polen, WarsawPolen, Warsaw

    Study Start Up and Regulatory Affairs Specialist (German speaker)

  2. job image
    Polen, Krakow (Cracow)Polen, Krakow (Cracow)

    S2P Accountant with German

  3. job image
    Polen, Krakow (Cracow)Polen, Krakow (Cracow)

    Disputes Specialist with German

Item 1 of 9
Alle Einträge sehen
  1. Karriere in der Schweiz? - diese Möglichkeiten eröffnet E-Commerce

    Karriere in der Schweiz? - diese Möglichkeiten eröffnet E-Commerce

    Die Schweiz ist aufgrund des attraktiven Arbeitsmarktes und der hohen Löhne eines der beliebtesten Länder für Arbeitskräfte aus dem Ausland.

    Weiterlesen
  2. Your start to a unique career adventure at BlueLink in Prague

    Your start to a unique career adventure at BlueLink in Prague

    Imagine: Every morning you wake up knowing that your workday is not just a job, but a mission where you combine your love of travel with a dynamic role in the aviation industry. And all this in Prague – a city that enchants with its charm and history. Doesn't that sound like a dream?

    Weiterlesen
  3. 8 Tipps gegen Heimweh für Auswanderer

    8 Tipps gegen Heimweh für Auswanderer

    Wenn du ins Ausland ziehst, ist es beinahe unvermeidlich, dass du die Heimat zumindest zeitweise vermissen wirst. Daher haben wir hier die 8 besten Tipps zusammengestellt, um dir dabei zu helfen, dich in deinem neuen Land wie zu Hause zu fühlen.

    Weiterlesen
Item 1 of 9

Finde deine Wohnung in Polen

Zu allen Wohnungen

  1. Studio

    PolandPoland
    logo
    Verfügbar ab Jan 01, 2030

    Studio apartment for rent in Grzegórzki, Krakow

    €509

    Monat

    150Tage

    Mindest Aufenthalt

  2. WG

    Warsaw, PolandWarsaw, Poland
    logo
    Verfügbar ab Mar 01, 2025

    Room for rent in 3-bedroom apartment in Frascati, Warsaw

    €647

    Monat

    180Tage

    Mindest Aufenthalt

    Schlafzimmer:3

  3. Wohnungen

    Gdansk, PolandGdansk, Poland
    logo
    Verfügbar ab Jan 01, 2030

    Whole 4 bedrooms apartment in Gda?sk

    €764

    Monat

    120Tage

    Mindest Aufenthalt

    Schlafzimmer:4

    Größe:100m2

    Badezimmer:2

Item 1 of 9

Cookies

Workwide.de benutzt Cookies um die bestmögliche Funktionalität der Webseite bieten zu können. Durch die weitere Anwendung dieser Webseite stimmst du der Verwendung von Cookies zu.

Mehr erfahren