Credit Controller (German lanaguage)

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Job Title: Credit Controller (German speaking)

Location: Milton Keynes (United Kingdom - hybrid) or Europe (Germany, Netherlands, Italy, Spain - remote)

About the Role:

Due to an exciting period of global growth, we are seeking an experienced Credit Controller used to working on a high-volume ledger to join our friendly and collaborative team, supporting our Continental Europe hubs.

As this role will be working closely with our Germany and Netherlands teams, we are looking for someone who has a good working proficiency in German.

You will get involved in a variety of tasks including dealing with invoice query and resolution, managing the shared inbox, chasing purchase orders, and credit checking. The successful candidate will have excellent rapport building skills, be well-organised and team spirited, as well as being very comfortable calling corporate clients by telephone.

Responsibilities:

• Managing a shared mailbox to handle client queries in a polite and timely manner.
• To collect outstanding debt owed on past and present invoices, from business/corporate clients.
• Minimise bad debt & maintain cash flow using effective debt collection calls.
• Resolve all customer queries promptly.
• Maintain collections notes in customer accounts.
• Work with all areas of the business to ensure clients on "stop" are not supplied with additional services.

To be successful in the role, you will have:

• High volume credit control experience, essential
• Good working level of written / spoken German language skills
• Proficient using Excel
• Excellent telephone and rapport building skills
• The ability to work independently whilst maintaining a team-based outlook
• SAP experience would be an advantage

BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, and ongoing training and development. As a team member at BSI, you will enjoy an extensive, competitive total rewards package. This includes annual leave, bank holidays, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.

*Please note: BSI are unable to provide visa sponsorship for this vacancy

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D&I Policy

BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.

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BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.