CRM System Specialist (German speaking)

Eaton is currently seeking a new CRM System Specialist (German speaking) colleague for our Budapest office.

We make what matters work!

Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a difference to the environment? Do you want to work for a global and ethical company? Join us and help us provide energy-efficient solutions that make a real impact. We make what matters work. To find out more about us check: https://www.youtube.com/watch?v=baa_aiJ4L7E

What you'll do:

Acts as a link between IT and end users, supports as a process analyst in the further development, maintenance and stabilization of systems in the areas of CRM, CPQ and MS PowerBi:

- Supporting the transition from Siebel CRM to SalesForce

- Mapping of the valid organizational and reporting structure in the system used (CRM/CPQ)
- Ensuring and optimizing qualitatively flawless customer master data in the subsystems (CRM/CPQ)
- Responsible for the mapping of sales and marketing processes in the CRM system and their further development (interface to IT/process analysis)
- Acting as a point of contact for end-user issues to modify sales and marketing processes
- Carrying out system tests and UATs to ensure a stable process flow (CRM/CPQ)
- Analyzing and solving incidents and problems at application level
- Operational operation of the CRM/CPQ applications (2nd/3rd level support)
- Solving faults and problems and implementing workarounds
- Analysis of existing PowerBi dashboards and modification/creation of operational versions from existing data sources

Qualifications:

Bachelor of Arts Business Administration

Skills:

• Basic concept of an CRM System
• MS Office365 application
• SAP R3 basics
• Fluent speaking in German language
• Process and analytical understanding

What we offer?

• Benefits packages
• Challenging projects in dynamic collaborative team
• Flexible working solutions (home office) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role
• We make your aspirations matter - Eaton encourages internal promotion, whenever possible and we make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.

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