Front-Back Office Analyst - German Speaker (m/f/d)

Linde Global Services Romania S.R.L.

Front-Back Office Analyst - German Speaker (m/f/d)

Timisoara, Romania | req21928

What you will enjoy doing

• Your main responsibility will be to provide product and service information to customers in order to insure timely delivery and excellent customer experience
• On a daily basis you will receive, verify, and process monthly, all the invoices and annexes, according to procedures and contracts concluded with the customers and/or collaborators
• Responsibilities include input data and information into the system regarding invoices and responses from customers, and process changes or corrections when requested
• Analyse complaints and requests from customers and propose solutions; Request approvals, when necessary, for implement corrections and changes; Communicate solutions and feedback to the customer
• Supporting with administrative issues (e.g., services such as cylinder management, web store, credit note procedures, visit preparation), collaboration, support, and management of the field sales force regarding the implementation of sales and marketing targets (e.g., pricing policy, contribution margin, collection management, payment target).
• Part of your role will also be to intake orders for cylinders/other containers, process them in a customer-oriented and efficient manner or forward them to specialist departments and bring about a solution for questions of the customer.

What makes you great

• You have great communication skills, both written and verbal
• Mandatory advanced level of German language (B2-C)
• Further, good knowledge of MS Office package (Outlook, Excel, Word, PowerPoint) is required in this role
• Equivalent knowledge and experience using ERP systems (SAP preferential)
• You have customer support / customer service experience
• Detailed oriented and problem-solving skills
• You are able to collect, interpret and use data effectively, driving digital transformation projects

Why you will love working with us

At Linde you will be surrounded by knowledgeable people who love what they do. They are creative and strive to move our company forward. When facing adverse conditions they work out unique technical concepts, in order to find the best solutions for our customers. At the same time we are aware of our responsibility towards the safety of our employees at their workplace.

What we offer you!

: At Linde, the sky is not the limit. If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

In addition to an attractive compensation package, we offer you many social benefits, such as an excellent pension plan, flexible working hours and a wide range of health care options. Furthermore, we support you with various offers to help you combine family and career and to support your professional and personal development.

Have we inspired you? Let's talk about it

We are looking forward to receiving your complete application (motivation letter, CV, certificates) via our online job market.

Any designations used of course apply to persons of all genders. The form of speech used here is for simplicity only.

Linde Global Services Romania S.R.L. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.