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Niederlande, MaastrichtNiederlande, Maastricht

Workwide Recruit

Erstellungsdatum 03.05.2024

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German Senior Customer Care Advisor for Mercedes-Benz in Maastricht (incl. relocation package)

Are you ready to embark on a journey with Mercedes-Benz, one of the world's leading automotive brands, supporting top-end vehicles with passion and dedication? We're seeking a German-speaking Senior Customer Care Advisor to join the esteemed Top End Vehicle Dedication Team based in the picturesque city of Maastricht, the Netherlands.

      
Maastricht is more than just a city; it's an experience. Nestled in the heart of Europe, Maastricht exudes elegance, class, and culture. Join a vibrant, multi-lingual community where feeling at home is effortless.

    
Your Role:
    
As a Senior Customer Care Advisor for Mercedes-Benz, you'll lead and monitor cases for a specific customer group, ensuring seamless support for their top-end vehicles. From handling roadside assistance to coordinating with workshops, your proactive approach will minimize vehicle downtime and maximize customer satisfaction.
   

What You Bring:
    
  • Experience in customer service or similar roles
  • Proficiency in customer support software and CRM systems
  • Technical understanding and affinity
  • Proactive attitude and troubleshooting mindset
  • Ability to work independently and collaboratively
  • Decision-making skills and solution-oriented mindset
  • Willingness to relocate to Maastricht, the Netherlands
    

Benefits:
    
A Senior Customer Care Advisor for Mercedes-Benz will be offered a rewarding job in a multicultural, dynamic, and international working environment with a bunch of interesting conditions such as: 
    
  • Extensive 3-week initial training and buddy program
  • Competitive salary with performance-based growth
  • Company bonuses and collective health insurance
  • Relocation package for candidates living more than 50km away
  • Transportation plan including free bike or public transport contribution
  • Non-contributory pension plan
  • Development opportunities and career growth
  • Social activities organized by the lively Social Club

    
Are you ready to drive excellence? Apply now and submit your CV.
We will share more information about this amazing career opportunity during our interview.
     We’re looking forward to hearing from you!
       

Über Workwide Recruit

Workwide Recruit ist unser Expertenteam in Sachen Karriere und Auswandern. Unsere Ziel ist, Dir dabei zu helfen, Deinen Traumjob im Ausland zu finden. Wir sprechen jeden Monat mit Hunderten von Bewerbern und greifen auf unsere eigenen Erfahrungen zurück, da wir selbst im Ausland gelebt und gearbeitet haben. Du bist bei uns also in guten Händen!

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Recruiter

Juliane Tide, Workwide Recruit

- Ich werde Dein persönlicher Personalvermittler für dieses Stellenangebot sein!

Kontakt

Juliane Tide

+46542244447

[email protected]

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