Come join us in beautiful Malta as a Collection Strategy Manager! You'll play a pivotal role in enhancing Credit Card Collection strategies, processes, and systems in the heart of the Mediterranean - Malta. This role is a unique blend of data analysis, strategy innovation, and ensuring customer satisfaction, all within an exciting product and tools development landscape.
Malta, a jewel in the Mediterranean, offers a captivating mix of historical charm, cultural diversity, and contemporary living. It's an ideal backdrop for those seeking a balance of career growth, stability, and adventure. The island's rich history, warm climate, and vibrant social scene make it an enviable location for work and leisure.
Your Role and Impact:
- Analyze and monitor Debt Collection results and portfolio health, deriving insights and making strategic recommendations.
- Keep up-to-date with market standards and trends, aligning strategies with industry best practices.
- Collaborate closely with the BI team to innovate and refine reporting processes.
- Maintain a sharp focus on product and system functionalities, contributing to their continuous improvement.
- Develop and evaluate Pre-delinquency and Debt Collection strategies, assessing the efficiency of different approaches.
- Enhance communication templates and play a crucial role in developing Debt Collection Behavioral Models.
In this role, you will not only shape the business's future but also enjoy the security and excitement of professional development in a scenic and culturally rich setting. Malta is not just a place to work; it's a lifestyle offering a blend of professional challenges and personal adventures.
The employer offers:
- Attractive compensation package.
- Generous €1,000 relocation support.
- Promising career advancement opportunities in a dynamic environment.
- Regular Friday socials with beers to celebrate weekly achievements, plus comprehensive health and life insurance benefits.
- A range of office perks including fresh fruits, beverages, and various team events from yoga to football, including exciting catamaran tours and pizza parties, complemented by a balanced 9:00 AM - 6:00 PM work schedule and the option for hybrid work arrangements.
What we would love to see in a candidate:
- Proven experience in Debt Collections, specifically with Credit Cards (B2C), and a track record of designing effective Debt Collection strategies.
- Desirable background in the Credit Cards market in Germany, combined with a logical, reason-driven approach and a strong passion for numbers and continuous improvement.
- Excellent organizational skills, coupled with the ability to collaborate effectively with multiple stakeholders at various levels.
- Capable of thriving in a dynamic environment, managing multiple projects simultaneously, with fluency in both English and German.
- Based in Malta or willingness to relocate, along with proficiency in Excel.
Intrigued? Apply today by submitting your English CV!
One of our recruiters will review your application and invite you for a call to tell you more about the role and the recruitment process. We are looking forward to hearing from you!
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