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German Speaking Travel Support Advisor - Work In Sofia - Paid Relocation
Erstellungsdatum 31.05.2026
Mercier Consultancy MD is currently hiring a German Speaking Travel Support Advisor to work in Sofia, Bulgaria. This role offers an excellent opportunity to join a dynamic team where you will provide outstanding travel support to German-speaking clients. Enjoy working in a collaborative environment with the benefit of paid relocation assistance.
Key Responsibilities
Requirements
Benefits
Key Responsibilities
- Assist German-speaking customers with their travel inquiries via phone, email, and chat.
- Efficiently manage bookings, cancellations, and itinerary modifications.
- Deliver personalized travel advice and recommendations to enhance customer experience.
- Resolve customer concerns and complaints promptly and professionally.
- Maintain thorough and accurate records of customer interactions.
- Stay up-to-date with travel industry trends and company offerings to provide informed support.
Requirements
- Fluency in German (spoken and written) is essential; English proficiency is advantageous.
- Experience in travel support, customer service, or a similar role is preferred.
- Strong communication and interpersonal skills with a customer-focused mindset.
- Ability to manage multiple tasks effectively in a fast-paced environment.
- Familiarity with travel booking systems and CRM software is a plus.
- Willingness to relocate to Sofia, Bulgaria with paid relocation assistance provided.
- Motivated, proactive, and committed to delivering exceptional travel support.
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Monthly Performance Bonus
- Health Insurance
- And Much More ...
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