HR Operations Specialist - German speaker

HR Operations Specialist - German speaker

Department: Human Resources

Employment Type: Full Time

Location: EMEA-Spain

Description

As an HR Operations Specialist, you will play a key role in the administration and operationalization of HR policies and programs, ensuring flawless execution and support to our employees, managers and HR Team. Your experience and expertise are instrumental in ensuring compliance and identifying processes improvement opportunities to enhance HR operations workflows that support the organization.

Role expectations

• Manage, track, and report progress on employee and manager inquiries issue resolution using the HR case tracking tool (ServiceNow)
• Administer employee benefits, which may include collecting and submitting employee information and notice of change in status to pension, health, dental, life, disability, and other insurance vendors or brokers
• Responsible for payroll input and feedback submission for the assigned countries
• Support and coach employees on HR processes and guidelines, including benefits administration, leaves of absence, payroll inquiries/coordination and employee paperwork
• Manage aspects of HR administration, such as personnel data, documentation, and ensuring data is always maintained at highest level of accuracy and confidentiality within our HR systems, and in particular in Workday
• Conduct and assist business functions with record audits, compliance reviews or mandatory or recurring reports
• Identify and run ad-hoc report as necessary to provide data analysis
• Contribute with HRBPs and Payroll on employment-related matters
• May contribute to New Hire Orientation or specific HR Ops/Workday training for the assigned countries
• Serve as a back-up for other team members' countries
• Regularly updates employee life and career content on internal HR Operations SharePoint for assigned countries and processes
• Build productive internal/external relationships

What we're looking for

• Proficiency in HRIS systems and data analysis (Workday preferred)
• Good understanding of HR processes and policies and knowledge about employment legal framework
• Good problem-solving skills and ability to navigate complex situations
• Excellent customer service skills to service employees
• Good communication, both written and verbal, and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information
• Good organizational skills and attention to detail
• Ability to prioritize tasks in a fast-paced environment
• Bachelor's degree preferred, not necessary
• Professional working proficiency in English and German
• Team player, positive and resilient attitude