IT Support Engineer with German

We are IceWarp. A Czech company providing communication solutions to over 50 million users worldwide. Our products compete with Google and Microsoft and specialize in innovative technologies such as email, team chat, audio and video conferencing, calendar and contact synchronization, document sharing, and collaborative editing. All these features are available in a unified environment and can be used in major browsers, on desktops, and mobile platforms, both in the cloud and on-premises.

We are currently looking for an IT Support Engineer to join our team.

Your daily activities will include:

• Starting your day with coffee or tea and choosing from fresh fruit or sweet treats.
• Checking your daily agenda, emails, tickets, and notes to plan your day effectively.
• Responding to tickets or working on assigned departmental tasks.
• Collaborating with other departments, mainly Infrastructure, to resolve certain tickets.

What can you expect from us in return?

• Attractive salary and a kickstart to your IT career.
• Career progression opportunities within support levels, infrastructure teams, testing, or development.
• Permanent contract.
• Paid lunches twice a week.
• Many other benefits, including language courses, multisport card, home office, sick days, etc.

We are looking for people passionate about technology with a strong desire to provide exceptional customer service.

What skills should you already have?

• Previous experience in a similar position
• Knowledge of SQL and database concepts
• Excellent communication skills
• Proficiency in German and English
• Knowledge of Linux/Windows server administration is an advantage
• Previous experience with email servers is an advantage