Junior Service Delivery Manager with German Language

Company Description

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

Join the team at Operational Services GmbH, within Deutsche Telekom Systems Solutions Slovakia, providing opportunities for German-speaking talents in Slovakia. OS is one of the leading ICT service providers in the German market and is considered the backbone of digitization in medium-sized companies. With almost 1,000 highly qualified employees, OS develops and operates the most modern IT systems for our customers, ensures long-term system support, and maintains the availability of critical business processes.

If you are a German-speaking, new-technology-looking team player, our team would be the right home base for you.

WHAT WILL YOU DO?

• Responsibility for the determination of monthly and year-end activities, accruals, inventory changes and sales accruals as well as coordination with Controlling
• Responsibility for preparation of the invoices for existing customers
• Preparing of annual budget planning (e.g. contract review, adjustment of costing values) and support of service managers, team and department heads in production, data maintenance in the tool
• Preparing and implementing of forecast checks, budget management and sales tracking
• Creating of ILVs, regular updating and booking preparation
• Actual planned cost analysis of existing contracts
• Administrative and organizational support for team and department management as well as service delivery management
• Data processing and maintenance in various internal tools (FCS, budget, etc.)
• Preparing and reconciliating of monthly cost allocations incl. deadline tracking
• Scheduled checking and updating of monthly SAP and MilesPLUS bookings
• Regular provision of reports
• Monitoring and maintenance of master and transaction data in the invoicing tool
• Monitoring of calculations and continuous merging of calculations into an overall view for a customer account
• Creating of AE reports in collaboration with SDM and Controlling
• Supporting of ordering activities for (external) service providers
• Participation and preparation of documents for various review meetings

Qualifications

YOU WILL SUCCEED IF YOU:

• Bachelor's degree, or completed vocational training with adequate professional experience
• Have at least three years of experience in comparable tasks
• Hold the ITIL V3 Foundation, SeM Basic certificates
• Have good general IT overview and DTAG portfolio knowledge
• Have analytical, systematic and structured way of working
• Have high flexibility, ability to work under pressure and willingness to perform
• Have personal interest in the specialist subject and independent development of new knowledge
• Speak English at least on B2 level and German on level C1

Additional Information

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work - life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1170 € /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.