Erstellungsdatum 20.03.2024

Mobility Advisor with German

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential

For more information, please visit:

Crown Worldwide Group currently has an opening for a Mobility Advisor with English & German

Key Responsibilities

  • Liaise with assignees and clients to implement and manage a range of global mobility services including home search, destination services and intercultural training within agreed budgets
  • Coordinate household goods moves for assignees and their families
  • Take ownership of complex end-to-end moves and maintain exceptional levels of customer service
  • Act as the primary contact to assignees and relevant Crown clients regarding their moves
  • Ensure consistent communication between all relevant parties associated with the move or services provided
  • Act as a specialist in Crown's services and advise clients and assignees where appropriate
  • Complete financial tasks and documentation processes to assure accurate and timely invoicing, including drafting of job costs and invoicing
  • Keep all Crown databases and systems updated with relevant informatio

Professional Skills & Qualifications

  • More than 2 years' experience in a global mobility services or HHG's moving position essential OR Strong Customer Service skills and Coordination skills
  • Ability to maintain confidentiality and display tact and discretion at all times
  • Excellent analytical, interpersonal and communication skills
  • Ability to work in a potentially rapidly changing environment
  • Cultural sensitivity and awareness
  • English proficiency, fluent in German

What We Offer

  • Work in international environment supporting internal clients from all over Europe, work with colleagues from multiple countries on daily basis
  • Work on international projects, work in a friendly, dynamic team with opportunities for growth
  • Well established international company with over 50 year history
  • Summary of benefits offered (Pension Scheme after probation, 5 weeks holiday, Language courses after probation, Travel allowance Well-being Program, Employee Referral Program, Birthday leave, 2 days volunteering leave, Multisport Card, E-learning courses)

If all above mentioned sounds interesting and motivating for you (and you have a suitable profile) we are looking forward to receiving your updated CV and discussing your career!

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.
  • We areCARINGabout people and their experience

  • AlwaysDETERMINEDto do our best and to always keep improving

  • We are genuinelyTHEREwhen our customers and colleagues need us

  • We encourage theSHARINGof knowledge amongst each other

  • We continuously remainOPEN-MINDEDto stay innovative

Equal Employment Opportunity

Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

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