Senior Cash Collection Specialist with German

Job ID: 39561 | Location: Lodz, Poland, hybrid work

"Greater Chemistry - between People and Planet" - it is our Purpose which leads company's Strategy:
• We are shaping the future with our customers.
• We are accelerating innovation.
• We are leading the transition towards sustainability.
• We are building a culture of possibilities.
By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

What will you be doing?

• Oversee and resolve complex issues, including escalations, to ensure timely collections
• Collaborate with cross-functional teams and stakeholders to optimize processes and ensure alignment with company goals
• Monitor and analyze Collections performance, providing insights and reports to management, ensure and support audits when applicable
• Ensure accurate and efficient usage of SAP and other ERP systems, and update/maintain WI, SOP's
• Guide, mentor, train and support team members to foster professional growth and productivity
• Drive continuous improvement initiatives within the Collection process, ensuring compliance with internal policies and external regulations

What are we looking for?

• Minimum 3 years of experience in Collections, Accounts Receivable, or similar roles, with at least 1-2 years in a leadership or supervisory capacity
• Solid background in shared services, with experience managing teams or projects as an advantage
• Expertise in SAP or other ERP systems, along with advanced proficiency in Excel, Word, and Outlook
• Strong leadership skills with the ability to guide, mentor, and motivate team members
• Proven ability to manage multiple tasks simultaneously, with strong problem-solving and decision-making skills
• Excellent communication and interpersonal skills to effectively interact with stakeholders at all levels, including customers and cross-functional teams
• Ability to handle escalations and drive resolution of complex AR-related issues
• Customer service focus
• Language skills:
• Corporate language: English (B2+)
• Working with Customers: German (B2+) as a must have
• Italian B1 would be an asset

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What's in it for you?

• Possibility to work in a Top Employer 2024 certified company.
• A rewarding challenge to further develop your skills in a professional work environment.
• An opportunity to be a part of the team with great enthusiasm for the business and for delivering top class services.
• Career development within our organization.
• Language bonuses.
• Relocation packages.
• Internal and external trainings.
• Benefits such as sport card (Multisport), private health care, additional life insurance.
• Hybrid work model.
• Language courses.
• Corrective eyeglasses refund.
• Performance related yearly bonus.
• Broad range of initiatives provided by Social Team (cultural, sporty, loan found, various contest, occasional bonuses etc.).
• Discount card for the various restaurants.
• Integrational team events.
• Possibility to participate in the charity activities.
• Excellent working conditions in Monopolis complex in Lodz (wheelchair accessible workplace).

Your Contact
Anna Tosik
Talent Acquisition Partner EMEA
Telephone: +48 42 298 27 46 | mobile: +48 604 262 958 | E-mail: [email protected]

#LI-AT

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

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