Senior CRM Administrator with German

Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

Join a team where innovation meets impact. We're looking for a talented SalesForce.com Administrator to help shape the future of our commercial excellence operations across Europe. If you're passionate about CRM systems and want to be part of a collaborative, forward-thinking environment, this is your chance to make a real difference.

What will you be doing?

You'll be at the heart of our CRM transformation, leading the re-launch of Salesforce in the UK and driving continuous improvement across the DACH region. Working closely with IT, Commercial Excellence and Digital teams, you'll configure and optimise the platform to align with business goals and enhance customer engagement. From managing data integrity and user support to training and project leadership, you'll be the go-to expert for CRM excellence. Based remotely in Poland, you'll report to the Commercial Excellence Senior Manager (DACH/UKINOR) and play a key role in shaping our digital sales infrastructure.

What will you need to be successful?

Success in this role means being proactive, detail-oriented and collaborative. You'll need to be confident managing Salesforce systems and passionate about driving user adoption and operational efficiency.

• Proven experience (3-5 years) as a Salesforce Administrator in a corporate setting
• Strong communication skills in English and German (minimum B2 level)
• Solid understanding of CRM platforms, data governance and system configuration
• A self-starter mindset with the ability to lead projects and support users independently

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion & Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging. Learn more about our Employee Inclusion Groups on our website
Your Future: Generous annual bonus, life insurance, Save As You Earn share options
Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours so we can give back to our communities
Your Wellbeing: Private health and dental plans, multisport card/my benefit platform and much more
Flexibility: Hybrid working model (for most professional roles)
Training: Hands-on, team-customised, mentorship, subsidies for language classes, certifications and postgraduate studies

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