Service Administration Specialist with German

Our Opening and Your Responsibilities

This is a back-office position within Service Administration.

Your tasks:

• Process service orders, control quality and completeness of reports delivered by technicians,
• Invoice of services, repairs and installations, ensure timely and accurate billing to customers,
• Manage customer data, update data in the system based on information delivered by technicians or customers,
• Manage service contract,
• Handling customer inquiries,
• Processing customer complaints (controlling quality of the created invoices and completeness of reports delivered by technicians, checking the correctness of the issued documents, issuing relevant corrections),
• Ensure complete and timely electronic archiving all relevant documents.

What You Need to Succeed

• Very good knowledge of German and English (min. B2 level),
• Well-developed MS Office skills,
• Quick perception, excellent attention to detail,
• Focus on time frames,
• Ability to work according to clearly defined rules,
• Knowledge of Knowledge of SAP or other ERP system (would be an asset).

Our Offer to You

• Contract of employment [umowa o pracę] (we want you to join us for the long run :)
• Annual bonus ,
• Festive benefits paid in April and December,
• Flexible working hours,
• Hybrid work model (3 days a week from home) ,
• Medical care with the basic dental package,
• Possibility to extend medical care to family members and/or Damian Medical Center,
• Life insurance with possible extension for your family members,
• Medicover Sport card,
• Language courses,
• Paid employee referral program,
• Wellbeing activities*
• Space for your initiatives, charity & CSR actions, and improvement ideas,
• Supporting your development through a vast training offer ,
• Discounts for meals and cosmetics at the Poleczki & Platan Business Park,
• A diverse and inclusive workplace.

*We are focusing on entertainment and supporting your physical and mental health - check out
our LinkedIn profile!

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy .

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #
18607

Preferred Location
Mazowieckie

Warsaw

Job Type
Full-time

Legal Entity
Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska