Sr Assistant, Escalations STP with German language skills (Sofia/Varna)

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you.

Job Purpose

The Shared Services STP Escalations Sr Associate will be responsible for providing STP (including Accounts Payable) services to the CCEP Business Units including supporting / resolving queries for internal and external customers relating to the STP process within the Shared Services Procure to Pay team. The position will be tasked with driving and delivering STP service excellence to the business with an emphasis on customer service and continuous process improvement to further enhance the STP service level and effectiveness expected throughout.

Key Responsibilities

• Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc)
• Ensures that Coca-Cola European Partners policies are adhered to (e.g. approvals, financial guidelines, etc.)
• Liaises with Suppliers and internal customers to handle escalated issues and queries, participate in problem identification and ensure resolution
• Liaises with Internal and External Auditors when required
• Ensures Accounts Payable period end closing procedures are completed efficiently, accurately and in a timely manner
• Provides feedback to ensure that processes meet business requirements in an automated and as user-friendly manner as possible
• Provides support to other team members where required
• Works to ensure the achievement of customer service requirements as defined by both formal Service Partnership Agreements as well as Customer Satisfaction surveys
• Assures that the appropriate internal control environment and SOX compliance are maintained along with compliance to all legal and regulatory requirements
• Provide system and process training to new joiners

Experience required

• Minimum of 1 year Accounts Payable experience in a multinational organisation and/or Shared Services environment
• A basic understanding of wider Procure to Pay area processes
• Ability to assess a problem and escalate it to the appropriate level
• ERP experience essential, preferably SAP

Language Capability & expert level

• Essential: English + German

Education & Qualifications required

• University education ( finance or any related)

Capability required & Expert level (Capability Framework)

• Analytical Thinking - Foundational
• Relationship Management - Foundational
• Collaborative Influencing - Foundational
• Finance Operations and Accounting - Foundational
• Process Excellence - Foundational
• System Literacy - Intermediate

Our employee value proposition:

Being Rewarded

• Market Competitive Salary
• Annual Compensation & Bonus Cycle
• CCEP Shares Purchase plan & Matching Share
• Food Vouchers
• Flexible Working Allowance

Being Connected

• Everyone's Welcome - Inclusion, Diversity & Equity Culture
• Keep In Touch program - in support of parental care
• Inspiring Office layout with Great beverages and Sofia subsidized canteen
• Referral Program

Being Developed & Valued

• Professional Qualifications Support & Sponsorship
• Ninja Community and Lean Six Sigma Certification
• CCEP learning platforms & Leadership training curricula
• Career Growth and Talent Progression
• Recognition program

Being Well

• Flexible & Hybrid Ways of Working
• Additional days paid leave at start and on top - Birthday, Qualification & Volunteering;
• Wellbeing & Sports program, including corporate discounts & subscription fees
• Wellbeing Community & Initiatives
• Employee Assistance Program
• Additional Health Plan & Dental Insurance

Being Inspired

• Social Projects & Community Charity programs
• Participation in Corporate Challenges - marathon, sports, fun
• External life coach speakers and Work-Life balance lectures
• Team Building & Fun Events

We are Coca-Cola Europacific Partners (CCEP) - a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world's most loved drinks.

We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.