Sr Contract Administration Representative, German Speaker

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

The Contract Administration team is part of the broader GBS Lithuania Inside Operations group within Dexcom's Global Business Services (GBS) Centre, supporting teams across the EMEA region and North America. We specialise in the administrative side of Dexcom's engagement creation process, helping our colleagues bring impactful partnerships to life.

As a Sr Contract Administration Representative, you will take on increased ownership within the team, acting as a key point of contact for your assigned markets and helping to drive operational excellence across Contract Administration. Alongside managing day-to-day operations and more complex cases, you will support the team's Quality Management framework by conducting quality reviews, identifying improvement opportunities, and providing training based on identified errors and trends. You will also lead and contribute to projects and improvement initiatives, oversee changes across supported markets, and support their effective implementation.

Where you come in:

• You will take ownership of Healthcare Professional engagement submissions for defined markets, ensuring high-quality and compliant contract processing.
• You will determine the tier of Healthcare Professional based on their qualifications.
• You will develop and maintain contract records throughout their lifecycle with vendors, suppliers, venues, and other relevant parties using contract management systems.
• You will collaborate with stakeholders across multiple functions and regions, acting as a key point of contact for your supported markets.
• You will support the team's Quality Management framework, conducting quality reviews, identifying trends and improvement opportunities, and providing guidance or training on identified errors.
• You will lead and contribute to projects and improvement initiatives, proactively identifying process gaps, risks and inefficiencies and helping drive solutions.
• You will oversee changes affecting supported markets, supporting their implementation and ensuring relevant processes and knowledge materials are kept up to date.
• You will take an active role in training and knowledge development, including developing training materials, supporting onboarding and sharing best practices with colleagues.

What makes you successful:

• You demonstrate strong ownership and accountability, with the ability to manage your scope independently and drive tasks through to completion.
• You demonstrate proactiveness and strong problem-solving skills, identifying solutions and taking appropriate action.
• You have strong collaboration and stakeholder management skills, with the ability to work effectively across multiple functions and regions.
• You have excellent German and English verbal and written communication skills.
• You are able to interpret contract-related information and effectively follow internal procedures, compliance guidelines and operating instructions.
• You have working knowledge of Microsoft 365 Environment, Outlook, Teams and other productivity tools.
• Previous experience in Operations, Contract Administration or Customer Support is considered an advantage.

What you'll get:

• A comprehensive onboarding and training on the job.
• Opportunity to work in a diverse and inclusive environment with colleagues representing 45 different nationalities.
• Hybrid working model, offering the flexibility to work both remotely and in a modern, well-equipped office space.
• 5 additional vacation days, with potential for more for parents, students, and other cases with approval.
• Opportunity to work from other countries for up to 30 days per year.
• Health Insurance including reduced premiums available for dependents.
• Life and Accident insurance coverage.
• 3rd Pillar Private Pension plan.
• Health and Wellness programs, including access to online coaching and therapy sessions
• Fertility, Family forming, Menopause and Men's health support services.
• Regular team-building events that foster collaboration and connection.
• Best-in-class training and career development programs.
• Exclusive discounts on restaurants, spas, clothing, gyms, entertainment, and more.
• Access to a fitness tracking app with rewards for staying active.
• Free parking space at the city center office location.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a minimum of 6-8 years of related experience and High School diploma/certificate or equivalent.

Flex Workplace:

• Your primary location will be an office, based in Vilnius. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.

Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [email protected].

The monthly base salary for this position is from €2,202.92 to €2,850.83 gross. Final offer will depend on your qualifications, competencies, and professional experience.

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