Account Executive with English and German

Description

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.

ABOUT THIS ROLE

The Consumer Inbound Sales Executive is responsible for identifying and pursuing opportunities within the HV Consumer channel. This role involves calling potential clients, understanding their needs, and providing tailored solutions to drive sales and revenue growth. This role will specifically focus on clients in Germany.

Our principles:

AMBITION: We dream big, try things out and always ask "why not?" and "what if?" We're ambitious in our thinking and our delivery

RESPONSIBILITY: We get involved, bring our perspective and are always open to new ideas. We take personal responsibility

COMMUNITY: We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

ROLES & RESPONSIBILITIES:

Key Responsibilities

• Handle initial inbound sales enquiries, fully understanding the customers' requirements

and matching them to the most appropriate service

• Make outbound calls to customers that register online, introducing our services and guiding them through the account opening process

• Carry out outbound campaigns to Consumer HV opportunities from our existing client base

• Understand and articulate the value proposition of Xe's products and services to potential clients.

• Maintain a high level of product knowledge to effectively address customer enquiries and concerns.

• Collaborate with the sales team to develop and implement effective sales strategies.

• Track and report on sales performance and customer feedback.

• Conduct product demos and presentations to potential clients.

• Provide exceptional customer service and support throughout the sales process.

• Document all interactions and sales activities in the CRM system.

• Work closely with the marketing team to align sales efforts with marketing campaigns.

Position Requirements

• Experience in sales, preferably in financial services or related industry.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Strong organisational and time management skills.
• Driven, and can operate independently as well as part of a team.
• You must be fluent in English and German (French and Spanish highly desired but not mandatory).

Skills Required

• Strong sales and negotiation skills.

• Ability to build and maintain relationships with clients.

• Proficient in using CRM systems and other sales tools.

• Highly motivated and results oriented.

• Ability to work independently and as part of a team.

• Innovative problem solver with a customer-centric approach.

PERKS & BENEFITS

• Language courses on the eTutor platform for the employee and next of kind
• Udemy e-learning platform - the scope of the learning path to be agreed with the manager
• Medical care package at Luxmed for the employee and family with the 'Freedom of Treatment' service
• Life insurance on preferential terms at TU Warta
• Multisport card
• Christmas gifts
• Subsidised glasses up to PLN 1000
• Co-financing of kindergartens
• Integration activities - ping pong in the office, board games, volunteer projects
• Employee referral scheme

We want Xe to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organization that encourages diversity in all respects.

At Xe we are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on [email protected]

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.