Account Manager - Switzerland

Hello, bonjour and welcome to Global Voices

Global Voices is a commercial success story, bringing some of the best-known brands, technology and language experts together to enable multilingual communication.

The demand for high quality translation of content for different languages, regions and cultures continues to increase and as such, Global Voices continues to expand its services and geographical areas.

Our core services: Subtitling, Dubbing, Voice-Over, Translation and Interpretation.

Our mission: Connect people, remove barriers, enhance value and create opportunities.

Our vision: To be recognised as a brand leader for innovation and people excellence by enabling the world to communicate

Our culture: A cosmopolitan environment with a customer centric passion for high quality. Driven and innovative professional team, with a semi-flat hierarchical structure. Transparent, honest with a drive for growth. Keywords: Second to none, play to win, the best way to predict the future is to make it happen.

Health & Wellbeing: Global Voices provides internal and external health & wellbeing support. It also runs numerous charity events, sponsor walks and holds its own running club.

About the role

• Stirling - Head Office - Monday - Friday office based - 8.00am - 5.00pm (1 hour lunch break).
• Native level French/German - both written and spoken.
• Develop and manage strategic client relationships.
• Working towards an annual revenue target.
• Working alongside the Translation/Interpretation Project Managers, managing the quotation process from primarily inbound enquiries, follows up to close the deal and builds relationships with historic clients to gain repeat business.
• Managing a busy in-tray, actively involved with the resolution of a diverse and interesting range of requests from Global Voices clients within SLAs, ensuring a positive client experience.
• Involved with marketing campaigns, including industry specific digital marketing campaigns, brochures and adverts with a view to generating further business.
• Deliver accurate monthly sales reports to senior management.

Who are we looking for?

• Be native/fluent in French/German speaking/written.
• You must be passionate about sales growth and have expert knowledge of growing accounts at C level.
• Strategic thinker with the ability to implement and adjust.
• You must have the drive to build efficient pipelines, whilst ensuring dependencies are unblocked, to support and drive the implementation of exceptional quality.
• Build strong relationships with customers and suppliers.

Why should you join Global Voices?

Founded in 2004, Global Voices is ranked within the top 100 LSPs (Language Service Provider) worldwide. Our network of over 9000 translators and interpreters allows us to deliver communication services in more than 150 languages.

We currently service companies across the UK, Europe and the USA. With a stellar reputation for expertise and quality of service, we deliver what we promise. Our company prides itself on playing a critical role in building a better working world for our customers and their communities.