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Application Support Engineer (L2)
Erstellungsdatum 05.08.2026
Title: Application support Engineer- German Speaking
Location: Poland (Remote possible)
Exp: 5 to 8+ yrs
Job Description:
Basic Requirements:
Key Responsibilities:
Location: Poland (Remote possible)
Exp: 5 to 8+ yrs
Job Description:
Basic Requirements:
- German speaking who will help to work with business and software vendor
- Experience with a Public facing web service interface based application hosted on a Windows server
- Basic SQL and DB knowledge to write, adjust and run smaller SQL-Scripts. (To change data in the DB you need understanding of the application logic and a bit SQL)
- Basic interface understanding, synchronous, asynchronous, SOAP and XML etc.
- Advantage: Basic knowledge of the Energy Market to understand what is going on in the application
- Advantage: Java Basics (understand logs, program behavior, error analysis)
Key Responsibilities:
- Provide application support across Prod, QA, and Dev environments.
- Perform certificate updates and application upgrades on servers.
- Troubleshoot and resolve Windows Server and application issues.
- Understand and able to do Root Cause Analysis of services (like Web services) running with Application hosted in Windows servers
- Logs analysis for Application Logs and Windows Logs
- Handle real-time incidents and service requests via ServiceNow.
- Work directly with customers to understand issues and provide solutions.
- Ensure minimal downtime and quick resolution in production environments.
- Manage and maintain shared drives (network/shared folders), including access permissions and issue resolution.
- Use Command Prompt (CMD) and PowerShell for system troubleshooting, automation, and administrative tasks.
- Monitor application health and proactively identify risks
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