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Job Description

Ria Financial Services is the third-largest global money transfer company and a division of the North American public company Euronet Worldwide (Nasdaq: EEFT). Serving more than 165 countries in the world, RIA has emerged as a global leader in remittances and is a recognized benchmark in both quality and reliability of the service it offers to general public.

We are currently recruiting an Account Receivables (AR) Clerk for our EMEA HQ in Madrid- Alcobendas. He will be responsible of securing revenue for the business by checking and following up on external German and Austrian deposits (Agencies).

Responsibilities

The position responsibilities will include the following:
  • Update receivables by checking deposits on Ria's bank accounts, identifying deposits and record them on the system so as to update the agent's account.
  • Contact agents in case of lack of payment and try to recover the due amount asap.
  • Attend calls of agents wanting to update their account and review their financial situation with the company.
  • Suspension of debtors' accounts.
  • Transfer file to Collections in case the AR clerk has been unable to recover the due amount.
  • Attend calls of agents wanting to update their account and review their financial situation with the company.


Qualifications

  • Minimum A-level education, degree in a financial discipline an advantage.
  • 1-2 years' work experience. Experience in a call center would also be valuable.
  • Excellent oral and written communications skills in German (and English or Spanish) .
  • Team player.
  • Detail orientated and accurate.
  • Ability to be flexible and adaptable when working in a fast-paced environment.


About Us

Today, people are on the move more than ever before. For a better future. For a better everyday life. As a leading money transfer company, Ria is committed to helping businesses and individuals thrive through the fast and secure transfer of funds across borders at a great value.

Our job is to deliver our customers' hard-earned money straight into the hands of those who need it most. By providing our customers with a fast, convenient, and safe service, we get money to where it matters affordably. We contribute to helping communities, families, and individuals get ahead.

We are people serving people and we never, ever forget that.

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