Back Office clerk - Sales team

Position description

Job title

Back Office clerk - Sales team

Contract type

Full-time

About us

Kronospan is a world-renowned manufacturer of wood-based panels and value-added products. With roots dating back to 1897, we've grown into a global powerhouse with over 40 manufacturing sites and more than 14,000 employees worldwide.

Main duties and responsibilities

Enter and maintain customer orders in the system
Monitor order status and ensure timely delivery in coordination with logistics and production teams
Communicate with internal departments (sales, logistics, finance) to clarify order-related issues
Support the preparation of invoices, delivery notes, and other relevant documents
Maintain and update customer and product master data
Handle order changes, cancellations, and corrections in a timely and accurate manner
Ensure all data entries meet company standards for quality and accuracy
Provide general administrative and reporting support to the sales and management teams

Requirements

A degree in Economics, Business, or a related field
Fluent German and English
Solid understanding of sales principles and customer service best practices
IT literacy and Confidence Excel
Strong communication, time-management, and problem-solving skills
Motivation, accountability, and a willingness to learn

What we offer

A challenging and rewarding position in a multinational, industry-leading company
Tailored training and continuous development opportunities
A collaborative, supportive work environment that values initiative and drive
A competitive compensation