Business Analyst - German Language Specialist - VOIS Bangalore & Pune

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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About this Role

We are seeking a skilled Business Analyst with German language proficiency to lead requirement gathering, stakeholder engagement, and process optimisation across global projects. This role demands strong analytical capabilities, cross-cultural collaboration, and the ability to work within both Agile and Waterfall frameworks. The individual will play a key role in bridging business needs with technical solutions, particularly in DACH-region engagements.

What you will do

• Facilitate end-to-end requirement elicitation through workshops, interviews, and documentation reviews.
• Build and maintain strong relationships with cross-functional stakeholders across business, IT, and operations.
• Analyse and document current business processes, identify gaps, and propose improvements.
• Communicate fluently with German-speaking clients and teams, translating business needs across languages and cultures.
• Create clear and precise functional documentation including BRDs, FRDs, use cases, and user stories.
• Collaborate with technical teams to assess solution feasibility, validate requirements, and support user acceptance testing.
• Adapt documentation and engagement styles to suit Agile sprints or Waterfall phases.
• Interpret business data to support decision-making and present insights through dashboards or reports.
• Support change management activities including impact analysis, training material creation, and stakeholder readiness.
• Navigate global project environments with sensitivity to cultural nuances, especially in DACH-region engagements.

Who you are

• A detail-oriented professional with experience in business analysis and stakeholder management.
• Proficient in German and English, with the ability to communicate effectively across cultures.
• Skilled in process mapping, documentation, and solution evaluation.
• Comfortable working in Agile and Waterfall methodologies.
• Adept at interpreting data and presenting actionable insights.
• Collaborative and culturally aware, with experience in international project environments.

Not a Perfect Fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work on global projects with exposure to DACH-region clients.
• A collaborative environment that values cross-cultural communication and stakeholder engagement.
• Flexibility to work within Agile or Waterfall frameworks depending on project needs.
• A chance to contribute to impactful change management initiatives and solution evaluations.

What skills you will learn

• Advanced business analysis techniques and stakeholder management strategies.
• Enhanced proficiency in German business communication.
• Agile and Waterfall project delivery methodologies.
• Data interpretation and reporting for strategic decision-making.
• Cross-cultural collaboration and change management practices.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we're working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.