Junior Collections Specialist (German speaking)

Hiring Manager: Luminita Babcinetchii

Talent Acquisition Advisor: Gemma Madden

Job Code Level: FBP2

Refer Your Friends!

Your Impact

As a Collections Specialist at OpenText, you will play a key role in optimizing revenue conversion into cash. You will analyze customers' financial conditions, manage accounts receivable, and ensure timely collections while fostering strong relationships with internal teams and customers. Your ability to resolve disputes and improve processes will contribute to the company's financial health and customer satisfaction.
What the Role Offers

• Hands-on experience managing customer accounts and driving timely collections.
• A collaborative work environment where you engage with internal teams and customers.
• Opportunities to enhance dispute resolution and problem-solving skills.
• Exposure to financial analysis, credit management, and cash allocation processes.
• Training and career development opportunities to grow within the organization.
• A chance to work in a dynamic, fast-paced industry with global exposure.

What You Need to Succeed

• Education & Experience: First-level university degree in business, economics, or related field, or equivalent experience.
• Experience: 1-3 years in collections, credit, or accounts receivable.
• Languages: Advanced English and German (spoken and written).
• Skills: Strong communication, negotiation, and problem-solving abilities.
• Technical Knowledge: Understanding of accounting principles and dispute management processes.
• Collaboration: Ability to engage positively with internal teams and customers to drive results.

One Last Thing

At OpenText, we're more than just a company-we're a global community that values trust, accountability, and continuous improvement. If you're looking for a role where you can make an impact and grow your career, we'd love to hear from you!

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.