Consultant with German - Billing Team

General Information

Position
Consultant with German - Billing Team

Work arrangement
Full-time

City
Bratislava

Country
Slovakia

Department
Business Delivery Solutions - Tax & Legal

Team
Finance Operate

Area of interest
Accounting, Administration, Customer Service

Way of work
Hybrid

Description & Requirements

Who we are looking for

Join Deloitte's newly established Finance Operate business line, offering outsourcing services to global
corporate clients. Be part of a dynamic team in Bratislava.

• Secondary education degree or adequate professional experience focusing on Billing/Customer care/Sales
• Fluency in English and German.
• Excellent verbal and written communication skills.
• Ability to effectively communicate with internal and external customers.
• Excellent proficiency with MS Office suite.
• Effective time management, in order to meet deadlines.
• A positive attitude and ability to provide an excellent customer service.
• Ability to work independently and to carry out assignments to completion.
• A team player who enjoys working in a team environment.
• Minimum experience in an administrative role, preferably within Finance or Legal.
• EU Passport.

Preferred:
Previous experience in finance, customer service, order to cash, quote to cash, accounts receivable, billings, disputes, collections, contract administration or legal related work.
High proficiency with MS Excel.

As Billing & Order Entry Analyst you will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.

Your future role

• Managing and processing orders.
• Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
• Processing data for new orders and order modifications.
• Create billing invoices and credit notes.
• Preparing & sending indexation renewal letters to customers.
• Requesting guarantees for the placed orders.
• Completing commercial correspondence and supporting project managers with order related matters.
• Communication verbally and in writing in English and German.
• Being the first point of contact for contractual questions from our customers.
• Checking contracts and approvals in our CRM tool.
• Support and manage dispute resolution.
• Communicating proactively with clients.
• Running calculations for customer offers.

What we offer

• Stable job in a multinational company based on an unlimited employment contract.
• Flexible hybrid work model - partially from home and the office.
• Great opportunity for professional development, including: individual training plans, soft skills and technical training, access to training platforms, coaching program
• Worldwide travel insurance (also for private travel).
• MultiSport Card with an attractive employer contribution.
• Employee Assistance Program - free consultations with experts on law, psychology, and finance.
• Join our team and lead our order and billing operations to new heights. If you are an analyst with a passion for operational excellence, apply now!

Salary: EUR 1700 gross/hour (higher salary may be agreed depending on qualifications and experience).

#LI-ZP1