Credit Controller - German speaking

Job Description

We are looking to hire a Geman speaking Credit Controller to be based in Chadderton (Oldham) and work full-time in a Hybrid model 3 days on-site. Successful candidates will be responsible for ensuring past due and collection metrics are achieved on a moderately complex portfolio of accounts. Activities include establishing and maintaining contact with customers concerning past due invoices, payment trends, resolution of disputed invoices, and other matters related to receivables. You would interact with a variety of functional areas at various business sites related to customer disputes, invoice copies, proof of delivery, contract/PO issues, etc. Provides monthly cash receipt forecasts and various analysis.

JOB DUTIES:

• Achieve monthly collection targets
• Managing and controlling the Accounts Receivables in line with the debt collection procedure
• Communicate with Customers via telephone and e-mail regarding outstanding debtors, credit limit & payment terms
• Identify high-risk accounts and take appropriate action
• Credit reviews/approvals of credit terms & limits per policy and in line with SEA (schedule of executive authority)
• Review all held orders promptly and release them when appropriate within a timely manner
• Timely escalate collection issues and find mitigation
• Assist with the timely resolution of unapplied cash receipts
• Customer Accounts maintained in cooperation with the Customer Master Team
• Provide the business with Accounts Receivables information and initiate meetings to determine a plan of approach
• Build and maintain good working relationships with both internal and external Customers
• Resolve disputes/delays / other issues by cross-functional coordination
• Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business

YOU MUST HAVE:

• Ability to speak and work in the German language
• Basic knowledge of customer service
• Computer skills
• Results-oriented
• Problem-solving skills
• Experience with analysis
• Experience working for a large multinational environment is preferable
• Strong technical and analytical skills

WE VALUE:

• Experience and knowledge of SAP & Excel
• Previous experience in a credit controller role is a great plus
• Fluency in English
• Excellent oral and written communication skills
• Attention to detail
• Ability to deal tactfully, professionally, and ethically with both internal & external customers
• Process-orientated with excellent problem-solving skills

WHAT IS IN IT FOR YOU:

• Permanent job in a stable company
• Competitive salary
• Modern and nice working environment
• Possibilities to develop.ment

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About Us

Resideo is a leading global provider of critical comfort and security solutions primarily in residential environments and distributor of low-voltage electronic and security products. Building on a 130-year heritage, Resideo has a presence in more than 150 million homes, with 15 million systems installed in homes each year. We continue to serve more than 110,000 professionals through leading distributors, including our ADI Global Distribution business, which exports to more than 100 countries from more than 200 stocking locations around the world. Resideo is a $5.0 billion company with approximately 13,000 global employees. For more information about Resideo, please visit www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.