Credit Specialist - German Speaker

As the largest pureplay adhesives company in the world, H.B. Fuller's (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2023 revenue of $3.5 billion, our mission to Connect What Matters is brought to life by more than 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets.

Who WE are?

In Global Finance Services we thrive to embrace differences making sure everyone feels heard and valued. We believe that a rich tapestry of backgrounds, experiences, nationalities, and perspectives fuels innovation. We offer flexible career paths tailored to your strengths and aspirations. Our culture recognizes and supports everyone's individual journey, fostering an inclusive workplace where everyone succeeds though a collaborative environment.

As a result, for the past 3 years H.B. Fuller has been recognized as one of the 'Best Companies to Work For' by Exame magazine.

Why join H.B. Fuller

Are you a creative and enthusiastic individual with innovative ideas to challenge the way things are being done? Do you relate with the saying: Do it right the first time? So do WE!

Are you looking for a company where people's development is consistently a blue chip for all?

We provide training, coaching and mentorship programs worldwide and are committed to challenging ourselves to create opportunities for our employees. Our Global Finance Services Team has grown by more than 50% in the past 5 years.

The Role?

The Credit & Collection Representative has primary responsibility to manage a customer portfolio throughout the accounts receivable cycle. New account setup, follow up with past due accounts, order release management, credit risk review. All of this is done in collaboration with internal and external stakeholders (Customer, Sales, Customer Service and others).

Primary Duties:

• The scope of the accountability includes assigned portfolio of accounts receivable in a range of 500 to 1.500 customer accounts and 5 to 20 million EUR of accounts receivable.
• Collection of past due accounts receivable.
• Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.
• Escalate delinquency and dispute issues to Sales, Customer Service, Credit Analyst, or Manager based on response.
• Ensure payments are received in a timely manner aligned with company working capital targets.
• Negotiate and communicate credit risk mitigation strategies with Customer and/or Sales.
• Review customer risk assessment for customer accounts assigned by Manager or Senior C&C team member
• Submit analysis for approval, including risk rating and credit limit recommendation.
• Participate in process improvement and other team projects.

Minimum Requirements:

• College Degree in Business, Finance or Accounting.
• 2 or more years of business office experience.
• SAP A/R System experience.
• Accounts Receivable Experience.
• Fluent in German written & verbal communication skills.
• Demonstrated English written & verbal communication skills - fluency in additional languages French/Italian/Spanish (...) would be an asset.
• Ability to work independently and as a team member.
• Business communication skills / Experience contacting customers.
• Intermediate Microsoft Office skills.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.