CRM Executive - German Speaker

Medier isn't just a marketing agency-we're creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data-driven insights, we don't just deliver campaigns-we deliver results.
Our philosophy is simple - hire a team of diverse, passionate people and foster a culture that empowers you to do your best work. Is it a match? You're in.

Medier Marketing Agency is seeking for a dynamic and detail-oriented CRM Executive to join our dedicated team. As a pivotal member of the CRM department, you will manage and optimize campaigns, analyze player behavior, and enhance customer journeys. Leveraging your native-level German communication skills, your expertise will elevate retention strategies and engagement mainly for our German-speaking customer base.

What You'll Do:

• Design, implement, and monitor targeted CRM campaigns tailored mainly to the German-speaking markets.
• Optimize Customer retention and reactivation through data-driven strategies.
• Work with leading CRM systems to ensure flawless campaign execution and reporting.
• Analyze key performance metrics, Customer feedback, and campaign effectiveness to propose innovative improvements.
• Collaborate closely with cross-functional teams including product, marketing, and customer support to ensure consistency across the customer experience.

What We're Looking For:

• Native-level fluency in German (written and spoken) - essential to this role.
• Minimum of 6 months experience
• Familiarity with CRM tools such as Optimove, Salesforce Marketing Cloud, or other related systems.
• Excellent analytical skills and a proactive approach to troubleshooting and problem-solving.
• Strong organizational abilities with a keen eye for detail and the ability to meet deadlines in a dynamic environment.
• A team player who thrives in a collaborative setting but can also excel independently.

Why Join Us:

• Be part of a thriving industry where your expertise truly impacts the customer experience.
• Competitive salary and performance-based incentives.
• Opportunities for growth and professional development in CRM
• Work in a multicultural, fast-paced environment where innovation and collaboration are celebrated.

Reshape marketing with us. Let's work!