Customer Support - German speaker, Bucharest, Romania

Your Role - Chat-Focused Customer Support

Join a dynamic retail environment where most of your daily activity is chat-based, supported by email and occasional voice interactions.

What you'll do:
Handle pre- and post-sale customer inquiries via chat (main channel), email, and occasional voice
Provide accurate information and solutions using internal tools
Manage customer complaints and ensure timely resolution
Understand customer needs and deliver a high level of satisfaction
Follow company procedures, communication guidelines, and policies

What's in It for You?
6500 RON net monthly income (salary + bonuses)
700 RON net monthly benefits
Referral bonuses
Private medical plan

Why You'll Love It Here
Fast and straightforward hiring process
Friendly, supportive team environment
A workplace where you'll feel valued from day one

✅ What We're Looking For
Good command of German & English
Strong communication skills and a customer-first mindset

Location: Bucharest (office-based role)

Apply now and take the next step in your career-quickly and easily!