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Dispute Management Coordinator (German speaking)
Erstellungsdatum 04.08.2026
Job Description
Our Partner is a multinational company in the field of BSC. They started to expand in Budapest in 2013 and the company currently employs 500+ people. They are serving their customers in 17 different languages with a focus on IT Service Desk, Finance & Accounting, Logistics, Reporting, IT Development and Project Management.
Now You can join as an Dispute Management Coordinator (German speaking)
Tasks:
Manage disputed invoices for business partners, collaborating with colleagues across Hungary and Germany. Coordinate with resolution teams to ensure timely and effective responses to disputes, driving faster issue resolution. Investigate billing and payment-related issues, working closely with Account Managers and Sales teams to identify root causes and prevent recurrence. Facilitate regular meetings and conference calls with internal stakeholders involved in the dispute resolution process. Take ownership of dispute cases within a designated customer portfolio, ensuring their successful resolution from start to finish. Support continuous improvement initiatives by providing insights and recommendations to enhance quality, cost efficiency, and employee engagement. Build strong cross-functional relationships to ensure effective communication and seamless collaboration across teams.
Requirements
Fluent in both English and German. Passionate about finance, with at least 2 years of experience in Accounts Receivable or Dispute Management. Able to identify underlying issues and understand the root cause of problems. A proactive problem solver with strong communication and negotiation skills, committed to delivering results. Skilled in analyzing complex issues, identifying root causes, and collaborating with cross-functional teams to implement effective solutions. Results-driven and motivated by achieving measurable improvements in processes and performance. Proficient in Excel and other Microsoft Office applications. Strong networking skills, with a genuine interest in building relationships with both internal stakeholders and customers. Excellent organizational and prioritization skills, enabling effective management of daily responsibilities. Eager to further develop knowledge of SAP and Lean methodologies.
Benefits
Our Partner is a multinational company in the field of BSC. They started to expand in Budapest in 2013 and the company currently employs 500+ people. They are serving their customers in 17 different languages with a focus on IT Service Desk, Finance & Accounting, Logistics, Reporting, IT Development and Project Management.
Now You can join as an Dispute Management Coordinator (German speaking)
Tasks:
Requirements
Benefits
- Competitive salary and benefit package.
- Development opportunities: Language courses & talent programmes, training opportunities and career path.
- Hybrid work arrangement (3 days of home office per week).
- Friendly, open-minded business culture.
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