Employee Lifecycle Management Intern - German speaking

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

As an Employee Lifecycle Management Intern - German speaking you are part of a dynamic and vivid Employee Lifecycle Management (Tier 2 back office, Changes) team supporting the EMEA region and our Swiss affiliates. The Employee Lifecycle Management teams deliver customer service and advisory support to HR and business partners on global HR systems and processes, ensuring end-to-end process completion in line with our customer-focused principles. As a qualified expert, you are:

• Supporting Tier 2 back office activities, insight and explanation on HR systems as well as advisory and administrative activities in one or more main area of HR business processes and employee lifecycle events (eg. Change Job Processes, Employee Data Changes etc.)
• Providing customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting
• Managing key stakeholder relationships in a proactive and customer outcomes focused way
• Building relationships with HR colleagues within the People Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.

What can you bring to our team: We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development. Furthermore, you have:

• Strong customer centricity, end-to-end accountability, problem-solving skills, growth & agile mindset in ambiguous situations
• Multi-cultural acceptance, ability to work in a fast-paced and changing environment
• Experience in service delivery or customer care environment (experience in the HR Operations / HR Services area is an advantage)
• You have ongoing university studies
• You are available at least 30 hours per week
• Fluent in written and spoken English and German

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in Budapest provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the EMEA region. Today Roche employs altogether around 2000 employees in Hungary.

Roche is an Equal Opportunity Employer.