Diese Stellenangebot ist nicht mehr verfügbar!

Dieses Stellenangebot ist leider abgelaufen

Weitere Jobs, die für dich interessant sein könnten

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

Tech Support bei Adobe in Lissabon! Mit Umzugshilfe

Umzugshilfe

Keine Erfahrung notwendig

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

German speaking Technical Support in sunny Lisbon!

Umzugshilfe

Keine Erfahrung notwendig

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

German Content Moderators wanted for world's leading social media app in sunny Lisbon!

Umzugshilfe

Keine Erfahrung notwendig

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

Online Marketing Sales Experts in Lissabon!

Umzugshilfe

Keine Erfahrung notwendig

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

German Speaking Customer Support Rockstars wanted to sunny Portugal! (Relocation included!!)

Umzugshilfe

Keine Erfahrung notwendig

Griechenland, AthensGriechenland, AthensErstellt: 18.10.2026

Deutschsprachiger Kundenservice in Griechenland! (Umzugspaket inklusive!!)

Umzugshilfe

Keine Erfahrung notwendig

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

Sales & Marketing Experte in Lissabon - 3.000€ Signing bonus!

Umzugshilfe

Keine Erfahrung notwendig

Griechenland, ChaniaGriechenland, ChaniaErstellt: 18.10.2026

German Customer Support Needed! - Go To Sunny Greece! (Relocation package included!!)

Umzugshilfe

Keine Erfahrung notwendig

Portugal, LisbonPortugal, LisbonErstellt: 18.10.2026

German speaking Customer Service agent Lisbon

Umzugshilfe

Keine Erfahrung notwendig

Experienced Technical Support Professional with German
Rumänien, BukarestRumänien, Bukarest

Experienced Technical Support Professional with German

Erstellungsdatum 06.02.2025

Join a team recognized for leadership, innovation and diversity

Technical Support Specialist (Hardware + Software)

Location: Bucharest/ Romania

Responsibilities:
Be our software and hardware expert in electrical products & software- for commercial and private buildings.

  • Typicalproducts to support:
  • Switches and sockets
  • Lighting solutions
  • BMS integration solutions
  • KNX product portfolio
  • EnOcean product portfolio

Themain tasks are

  • Handling complex technical problems from our partner network ofsystem integrators and wholesalers
  • Diagnosing the root cause of problems and providing solutions to ourcustomers
  • Liaising with all internal departments to facilitate and ensure theprocessing of customer enquiries
  • Managing customer calls and creating tickets in our SalesForce tool
  • Maintaining and improving the performance targets of the helpline andincoming customer emails
  • Planning, organizing and delivering customer training for thesupported products/software
  • Developing self-help options such as training or documentation for24/7 access for customers


You will play an important role in the introduction of new products.This ranges from product level to documentation review and training at softwareand system level.

Basic Qualifications:

  • You love to help customers and dig into softwarerelated details.
  • You have 3+years of experience handling automation products - electromechanical, automation technical or similar.
  • English written data sheets and electrical circuit diagrams youunderstand very well.
  • Computer literate,familiarity with Microsoft programs
  • German language skills

Preferred Qualifications:

  • Formal electrotechnical qualifications, theseare preferred but demonstrable experience in this field along with a provenability to learn will be considered
  • Electrical installations skills and knowledge of related regulationsand standards
  • Customer facing experience (sales, administration, support) and the abilityto communicate with customers at all levels to enhance and add value to ourservices
  • Focus on timely administration and adherence to metrics
  • Ability to operate without close supervision and acceptresponsibilities and ownership of challenging situations
  • Experience on KNX installations, setup and error handling
  • Experience on EnOcean installations, setup and error handling
  • Base knowledge on Building Management Systems (BMS)
Additional Information
  • Category: Customer Experience
  • Location: 3 George Constantinescu,, Upground building, 5th floor (entrance A) District 2, Bucharest, BUCURESTI 020339 ROU
  • Nonexempt
Customer Experience (GLOBAL)

Wir bemühen uns, verlässliche Informationen über jedes Stellenangebot zu haben. Bitte lass uns wissen, wenn etwas nicht stimmt oder du technische Probleme gefunden hast.

Mehr Jobs in Rumänien

Rumänien, BukarestRumänien, BukarestErstellt: 11.10.2026

Technical Support Referent with German

Other

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 11.10.2026

Technical Support with Ukrainian

Other

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 30.09.2026

Technical Support Specialist, level 1 - (Bilingual - German Speaking)

Full-Time

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 30.09.2026

Junior Appian Developer with German

Full-Time

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 30.09.2026

Senior Appian Developer with German

Full-Time

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 27.09.2026

Full Stack Developer with German

Full-Time

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 08.09.2026

Level 1 Technical Support with German

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 19.08.2026

Site Reliability Engineer - Professional

IT & Technology

Rumänien, BukarestRumänien, BukarestErstellt: 15.10.2026

Business Process Specialist with German

Full-Time

Unser Blog - Bereite deinen Umzug vor

Finde deine Wohnung in Rumänien