German Account Manager

Description

eToro is the trading and investing platform that empowers users to invest, share, and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest simply and transparently. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors' portfolios and statistics, and interact with them to exchange ideas, discuss strategies, and benefit from shared knowledge. We have 40 million registered users from 75 countries, and our platform is available in 20 languages. eToro is an innovative, fast-growing business and is listed on Nasdaq in May 2025. We have over 1,500 employees across more than 10 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are constantly growing and are excited to share that we are looking for a German Account Manager to join our team!

What will you be doing?

• Serve as the primary, dedicated point of contact for our high-value clients, delivering an exceptional service that embodies eToro's culture and values
• Proactively engage with clients via Zoom, telephone, and email to discuss financial markets, articulate investment strategies, and demonstrate the full potential of the eToro platform
• Act as a brand ambassador, championing the company's vision and mission by providing expert insights into our products and services
• Manage the full client experience including education to long-term retention, while expertly handling complex inquiries and resolving high-priority issues

Requirements

• Exceptional Communicator - A genuine "peoples person" with the ability to convey complex financial concepts in a clear, simple, and engaging manner
• Language Proficiency - Business fluency in both German and English is essential
• Market Passion - A deep and genuine interest in financial markets, including stocks, ETFs, and cryptocurrencies, coupled with a passion for trading and investing.
• Educational Background - A Bachelor's degree in Finance, Economics, or a related field is highly desirable
• Proven Experience - Demonstrated success in a client-facing role such as Account Management, Portfolio Management, Sales, or Retention within the financial services industry
• Organizational Excellence - Highly organized and adept at managing multiple priorities within a fast-paced, dynamic environment
• Proactive & Driven - A proactive, self-motivated, and target-oriented individual with a strong desire to succeed and contribute to team goals
• Collaborative Spirit - A true team player with excellent interpersonal skills and a collaborative approach
• Adaptable Learner - A quick learner with the ability to master new products and adapt to evolving market trends