German Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

German Speaking Digital Trust and Safety Analyst
About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class organisations across a wide range of industries. With a proven track record of placing thousands of professionals in rewarding careers throughout Europe, we pride ourselves on offering a truly premium candidate experience from first contact to successful placement. At Mercier Consultancy Group, we do not simply fill vacancies - we build careers, foster growth, and create opportunities that change lives.
Job Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a German Speaking Digital Trust and Safety Analyst position in Bulgaria, working on-site in the vibrant capital city of Sofia. This role sits at the heart of the social media industry, where you will play a critical part in protecting online communities by reviewing, assessing, and actioning content to ensure it meets established platform policies and community standards. If you are a fluent or native German speaker with a passion for digital safety, online integrity, and the ever-evolving world of social media, this is one of the most compelling German-speaking jobs available in Europe today.
Key Responsibilities

• Review and moderate user-generated content across social media platforms in German and English, ensuring compliance with platform guidelines and community standards.
• Identify, assess, and action potentially harmful, abusive, or policy-violating content including hate speech, misinformation, graphic material, and spam within social media environments.
• Analyse reported content, accounts, and behavioural patterns to detect coordinated inauthentic behaviour, fraud, and other emerging threats to social media integrity.
• Accurately classify and escalate complex or sensitive cases to specialist teams in accordance with established internal workflows and escalation protocols.
• Provide detailed written assessments and documentation of trust and safety decisions, maintaining high accuracy and consistency across all reviewed cases.
• Continuously develop knowledge of evolving social media trends, emerging threats, and policy updates relevant to the German-speaking digital landscape.
• Collaborate with cross-functional teams including legal, policy, and product departments to support ongoing improvements to trust and safety frameworks.
• Contribute to the achievement of team quality and productivity targets, helping to maintain a safe and positive experience for social media users across German-speaking markets.

Requirements

• Native or fluent German language proficiency (both spoken and written) is essential for this role - all content review and communication in German-speaking markets requires a near-perfect command of the language.
• Valid EU passport (mandatory requirement for relocation and on-site employment in Bulgaria).
• Strong proficiency in English, both written and verbal, to facilitate internal communication and documentation.
• Prior experience in content moderation, trust and safety, digital compliance, or a related field within the social media or technology sector is highly desirable.
• Demonstrated ability to exercise sound judgement, emotional resilience, and strong critical thinking skills when handling sensitive or distressing content.
• Excellent attention to detail with the ability to work accurately under time pressure and consistently meet quality and productivity benchmarks.
• A genuine interest in digital safety, online communities, and the social media industry, with a proactive approach to staying informed about the latest trends and threats.

Benefits
What We Offer

• Competitive Monthly Salary benchmarked to the local market and your level of experience
• Fully Paid Training provided by industry experts to set you up for success from day one
• Comprehensive Health Insurance package for your peace of mind
• Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation upon arrival in Sofia
• Monthly Performance Bonus rewarding your hard work and dedication
• €1,500 Signing Bonus (one-time payment) exclusively for new hires joining the team
• Structured career development opportunities within a leading international social media operation
• A supportive, multicultural, and professionally stimulating work environment in the heart of Sofia
• And Much More...

Life in Bulgaria

Relocating for a new career is always an exciting adventure, and Bulgaria offers an exceptional quality of life that consistently surprises and delights expatriates from across Europe. Sofia, the capital of Bulgaria, is a modern, cosmopolitan city beautifully framed by the Vitosha Mountain, offering a unique blend of rich history, thriving arts and culture scenes, buzzing nightlife, and world-class dining - all at a fraction of the cost of most Western European capitals. Bulgaria enjoys a warm continental climate with glorious summers, colourful autumns, and easy access to stunning natural landscapes including mountains, forests, and the renowned Black Sea coastline, making weekends and holidays truly memorable.

For professionals seeking German-speaking jobs abroad, Bulgaria represents one of the most attractive destinations in Europe, offering an exceptionally low cost of living, a welcoming international community, and an increasingly dynamic economy. Whether you are exploring the ancient streets of Bulgaria's historic old towns, savouring the country's rich culinary traditions, or simply enjoying the warm hospitality of its people, life in Bulgaria is rewarding in every sense. With excellent transport connections to the rest of Europe, settling into Bulgaria as part of your new career chapter with Mercier Consultancy Group has never been easier or more exciting.
How to Apply

If you are ready to take the next step in your career and seize this outstanding German Speaking Digital Trust and Safety Analyst position in Bulgaria, we would love to hear from you. This is a rare opportunity to combine meaningful, impactful work in the social media industry with the adventure of living and thriving in one of Europe's most exciting cities. Whether you are actively exploring jobs in Bulgaria or simply open to a transformative new opportunity, do not let this chance pass you by. ClickApply Nowto submit your application and a member of the Mercier Consultancy Group recruitment team will be in touch promptly to guide you through the next steps. We look forward to welcoming you to the Mercier Consultancy Group family.