German Speaking Travel Agent (Remote in Greece)

About the job German Speaking Travel Agent (Remote in Greece)

*** 100% Remote (Must live in Greece) ***

Discover Your Next Adventure!

Are you eager to launch a career in the global tourism sector? This is your opportunity to exchange your current routine for an exciting professional adventure, where rich history meets a sunny, Mediterranean lifestyle. We are currently scouting for proactive, customer-focused German-Speaking Travel Support Representatives to join our lively, multinational hub.

In this role, you will represent a premier global brand in online travel and hospitality. Working directly from your home office, you will serve as a dedicated coordinator, assisting vacationers and accommodation partners with their platform inquiries, bookings, and logistical needs.

Daily Responsibilities

As a key member of our German-language support team, you will handle incoming inquiries via phone, email, and live messaging. Your daily tasks will include:

• Booking Coordination: Guiding German-speaking users through the reservation lifecycle, including new bookings, modifications, cancellations, and custom requests.
• Billing & Policy Support: Managing inquiries regarding payments, processing refunds, and explaining platform terms with a clear, empathetic approach.
• Partner Relations: Assisting accommodation hosts with backend software troubleshooting, rate updates, and property availability adjustments.
• User Interface Guidance: Helping customers navigate digital tools, website features, and mobile applications seamlessly.
• Data Administration: Log-keeping and updating customer interaction histories accurately within our CRM system.

What We Look For

We want an empathetic, collaborative, and digitally savvy professional who loves the tourism sector, works excellently independently, and enjoys solving problems in a fast-paced environment.

Minimum Requirements:

• Language Skills: High-level fluency in written and spoken German, combined with a solid command of English (B2 minimum) to navigate corporate systems and internal communications.
• Work Authorization: A valid EU passport or an active, unrestricted legal right to work in Greece.
• Technical Literacy: Comfort multitasking across multiple browser windows, learning new software platforms, and utilizing standard office applications.
• Interpersonal Strengths: A genuinely helpful attitude, excellent active listening skills, and a strong collaborative mindset.
• Experience: A background in hospitality, call centers, front desk operations, or tourism is welcomed but not mandatory. We provide a comprehensive, fully paid virtual training program from day one!

Financial Compensation & Structure

We offer a highly competitive, legally structured compensation package designed to ensure financial stability and reward strong performance:

• Base Salary: €1,380 Gross per month.
• 14-Month Salary Payout: In accordance with Greek labor regulations, you will receive 14 monthly salaries per year (including mandatory bonus payouts for the Christmas, Easter, and Summer holiday seasons).
• Performance Incentives: Monthly KPI bonuses tied directly to service quality and performance metrics.
• Meal Allowance: Monthly food vouchers to assist with daily living expenses.

Relocation Package (For International Applicants moving to Greece)

If you are packing your bags to move to Greece to take advantage of this remote setup, we ensure a stress-free transition with our comprehensive relocation support:

• Travel Arrangements: Full reimbursement for your flight ticket to Greece.
• Temporary Housing: 4 weeks of company-funded Airbnb accommodation upon your arrival, giving you a comfortable home base while looking for a permanent apartment.
• Administrative Support: On-the-ground assistance with local paperwork, including securing your Greek tax number (AFM), social security registration, and opening a local bank account.

Benefits & Corporate Culture

We offer an exceptional digital corporate environment designed to support your lifestyle and professional aspirations:

• Home Office Setup: Complete support to ensure your remote workspace is equipped for success, alongside regular virtual team events to keep you connected.
• Paid Onboarding: A structured, expert-led virtual training program where you are fully salaried from your very first day.
• Comprehensive Coverage: Private medical and life insurance plans that complement the national healthcare system.
• Career Advancement: Clear, internal pathways to transition into corporate roles such as Team Leader, Quality Assurance Specialist, Corporate Trainer, or Operations Manager.
• Exclusive Discounts: Staff perks and special rates on travel platforms, wellness programs, and local lifestyle brands.
• Inclusive Environment: A welcoming, diverse community composed of travel enthusiasts from across Europe.

Ready to Join the Team?

If you want to combine a rewarding career in tourism with the ultimate flexibility of working from home, we would love to connect with you.

Select Apply Today by submitting your CV in either English or German to begin your application process!