German Technical Support Advisor

Looking for a role where your love for German language and helping other plays a major factor? Became now an German Technical Agent! Work in Greece remotely or on-site, enjoy flexible hours and thrive in a fast-paced environment. Help the team achieve its goals and be a part of a company that's redefining customer service! #Apply2day and let us guide you through it.

Responsibilities

• Managing of incoming calls, chat and emails
• Identify and access customers' needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Requirements

• Native or near to native German language (C2)
• Very good command of English language (B2 - C1)
• Computer skills
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Benefits

• Competitive Remuneration package
• Extra bonus depending on the performance appraisal
• Health care benefits and numerous other discounts
• Ticket restaurant
• Relocation Cost (for candidates outside Greece)

Why relocate?

Living in Greece? It's a total vibe. Picture this: affordable living, chill work-life balance, and an amazing office view! Life here moves at its own pace , with bussin food and strong community feels that make every day feel like a mini vacation. Plus, if you're into culture, you're in for an epic mix of ancient history and modern living. Ready to make the move? Don't wait, hit that #applynow and start living your best life!