HR Service Specialist (1 year fix term, German speaking)

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we're dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton's largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

What you'll do:

Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we're dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.

Our EMEA Business Service Center (BSC) in Budapest is Eaton's largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams.

What you'll do:

Do you want to work for a global company where promoting gender equality is central to our vision of creating a truly diverse and inclusive business? Where everyone matters, and everyone belongs.

More from us: https://www.youtube.com/watch?v=JzZfovyFZcY

As an HR Services Specialist, you will be responsible for providing expert consultation, services, and solutions for both routine and complex employee relations issues related to performance management, the employee lifecycle, attendance, process guidelines, and policies. You will act as a key HR contact for managers, providing advice and support.

Your Main Duties

• Provide expert consultation, services, and solutions for routine and complex employee relations issues
• Support topics such as performance management, employee lifecycle, attendance, policies, and process guidelines
• Act as a key HR contact for managers, offering advice and support
• Handle complex, confidential, and sensitive inquiries, taking full ownership of cases
• Follow established processes to ensure consistent service delivery
• Review, update, and maintain HR Services documentation (SOPs, Work Instructions)
• Proactively escalate issues to the appropriate HR partners when needed
• Follow up with employees and managers on incomplete processes and HR/benefit issues
• Resolve timesheet discrepancies and track open cases
• Perform quality control checks to ensure accuracy and thoroughness of HR services
• Identify process improvement opportunities and potential compliance risks
• Deliver training to new HR team members and managers on procedures
• Coordinate, support, and conduct investigations when assigned
• Prepare reports, analyze HR metrics, and support performance discussions
• Conduct data quality reviews and correct processing errors
• Participate in HR projects and initiatives
• Provide mentoring and support to junior team members and new joiners

Required Qualifications

• Bachelor's degree from an accredited institution.
• Experience in Human Resources, Shared Services, Employee Services, or a related field is a great advantage
• Strong Excel skills and ability to analyze HR data and metrics.
• German language proficiency at a minimum B2 level (spoken and written).
• Good command of English (spoken and written) to effectively collaborate with global stakeholders and colleagues.

Language Requirements

• German: Minimum B2 level proficiency.
• English: Good working proficiency (minimum B2 preferred).

Skills

• Ability to work independently and effectively in a fast-paced environment
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and maintain workflow efficiency
• Project coordination and teamwork capabilities
• Strong stakeholder management skills
• High sense of accountability and ownership
• Strong communication skills in both German (minimum B2 level) and English
• Customer-focused mindset with the ability to handle sensitive and confidential matters professionally
• Strong attention to detail and commitment to data accuracy
• Proficiency in Microsoft Excel and data analysis
• Ability to identify process improvement opportunities and drive continuous improvement initiatives
• Training, coaching, and mentoring capabilities for new team members and stakeholders
  
  What we offer:
  
  • Flexible Work & Benefits: Hybrid work model, annual bonus, cafeteria allowance, private medical and life insurance, eye-glass refund, AYCM partnership, and our internal reward system (E-Stars)
  • Wellbeing Support: Access to comprehensive programmes designed to support your physical and mental wellbeing
  • Family-Friendly Culture: Policies and spaces that promote work-life balance, including a family room, multi-prayer room, stretching room, and chill room
  • Career Growth: Strong focus on internal mobility, continuous learning, and peer coaching to support your professional development
  • Dog-Friendly Office: Bring your furry companion to work
  • Wellness Activities: Join regular company yoga sessions to stay fit and relaxed
  • Social Responsibility: Be part of a company committed to making a positive impact
  • Employee Recognition: Celebrate your contributions on Employee Appreciation Day

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.