Internal Account Manager DACH (German speaking)

AmbaFlex is the world market leader in spiral conveyor solutions. You'll find our SpiralVeyors and AmbaVeyors in the production lines of the food & beverage industry and in the logistic processes of well-known e-commerce companies.

We operate from our sales offices in Zwaag, The Netherlands (head office), Jucu, Romania, Singapore, Shanghai, Tokyo, and Dallas, and have our own production facilities in The Netherlands, Jucu Romania, China, and the USA.

To support the growth ambitions of the region, we are looking for a driven and customer-focused:
Internal Account Manager DACH region
Based in Zwaag

The Sales Support Team in EMEA has built a strong foundation, fostering business within a loyal customer base in the 'Packaging' and 'Logistics' material handling markets. With your commercial mindset and drive, you'll play a key role in supporting our customers, optimizing sales, and contributing to excellent customer experiences.

As an Internal Account Manager, you'll act as a trusted advisor for our customers, collaborating with Area Sales Managers (ASM) to manage Leads, opportunities, prepare quotations, and process orders. You'll be the first point of contact for your accounts, ensuring they receive top-notch support.

Do you have the sales drive, language skills, and customer-focused approach to thrive in this role? AmbaFlex offers a challenging and rewarding career in an international working environment!

Your Responsibilities

• Serve as the primary contact for assigned customers, maintaining strong relationships and ensuring satisfaction with our solutions.
• Collaborate with Area Sales Managers (ASM) to follow up on leads, prepare quotations, and process orders efficiently.
• Identify opportunities for upselling and cross-selling to enhance customer value.
• Oversee contract negotiations and renewals, ensuring alignment with company guidelines.
• Address customer issues and resolve them promptly or escalate to the appropriate team.
• Stay informed about market trends and competitor activities to provide strategic insights.
• Ensure all customer interactions comply with quality and regulatory standards.
• Report sales performance, customer interactions, and provide actionable insights to the team and CRM

Who are you?

We're looking for a sales-driven, proactive professional who thrives in a fast-paced environment and enjoys delivering exceptional customer experiences.

• Holds a Bachelor's Degree (preferred but not required with equivalent experience).
• Has a minimum of 2 years of experience in sales or account management, ideally in the logistics or packaging industry.
• You are fluent in English and German.
• Has strong negotiation and communication skills, with a focus on results.
• Is proactive, well-organized, and able to manage multiple priorities effectively.
• Thrives in a dynamic environment, solving problems with a customer-first attitude.
• Is a team player with a commercial mindset and experience working in international environments.
• Proficiency in CRM systems and familiarity with sales tools is a plus.

What We Offer

At AmbaFlex, we ask for your best, and we provide an environment where you can excel. As part of our team, you'll have the opportunity to:

• Work in a globally recognized company with innovative products and solutions.
• Enjoy a competitive fixed salary with attractive performance-based incentives.
• Develop your skills through ongoing training and professional development programs.
• Thrive in a collaborative, international team that values your contributions.

Ready to join us?

Do you see yourself as our next Internal Account Manager? We'd love to hear from you!

Be part of shaping the future of material handling with AmbaFlex!

Language skills: professional English, other laguanges pre.