Internship | Client Success (German Speaker)

Practicalities

• Starting: September 2024
• 40 hours/week
• 6 months internship
• The internship allowance is €700 per month
• You will work from our HQ in Rotterdam, the Netherlands
• Check out our Internship Experience video!

About HousingAnywhereHousingAnywhere is Europe's largest mid-term rental platform. With Kamernet and Studapart under its umbrella, it represents three fast-growing brands with over 30 million yearly unique visitors combined, 160,000+ properties available for rent and 100,000+ tenants securing their new homes, based on the 2022 performance. HousingAnywhere serves young professionals and students, primarily aged between 18 and 35, connecting them with accommodation providers. Through its advanced technology platform, tenants rent accommodation for 3 to 12 months outside of their country of origin. Headquartered in Rotterdam, HousingAnywhere operates in most European cities and recently expanded to key cities in the US, establishing a presence in over 125 cities. Driven by the mission to enable people to live wherever and however they choose, thanks to a flexible renting experience, the technology scale-up employs 340 professionals globally.

Our missionRent Easy, Live Free.

We are empowering people to live wherever and however they choose. To find comfort and peace of mind on the other side of the world or the other side of town. All while feeling confident and totally at ease, whatever their adventure might involve. We are doing it by creating a new standard of renting. Safe. Harmonious. More options. Less hassle. With the help of our trusted networks of landlords and partners.

Our values

• Ownership
• We are Enablers
• We are Changemakers
• We are Connectors

The teamYou will be joining the Sales & Supply department which consists of around 60 team members. You will be part of a team composed of energetic Account Executives and other Client Success interns working across markets. In the department, we work collaboratively on delivering strategic outcomes for sustainable growth. Additionally, we hold regular team-building events to connect our people together!

Your role and impactYou will be responsible for growing the inventory, the bookings and the revenue within your assigned market(s). The position combines sales and account management tasks related to your portfolio of customers (landlords).

• Finding new leads through our current lead generation channels and identifying new channels and practices.
• Acquiring new customers via cold calls to build your own portfolio of customers and properties.
• Onboard and educate customers on our products and services to maximise and accelerate their success.
• Maintain and develop mutually beneficial relationships with your existing customers to maximise value and offer a great customer experience.
• Negotiate with customers to maximise both the value we deliver and the value we capture (grow the account, upselling, etc.)
• Collect and deliver customer feedback with a data-driven approach focused on delivering maximum value to customers.
• Train and develop yourself in order to increase your sales performance and maximise your overall impact on the business.

Your profile

• You speak English on an above-average level and German on a native level.
• You have strong communication skills and you are not afraid to pick up the phone.
• You consider yourself results-driven and eager to learn.
• You are a student or recent graduate
• You are available on a full-time basis for 6 months.

What's in it for you?

• An exciting and full-time internship in an international start-up environment for your (first) professional experience.
• You have the opportunity to take full ownership of your work and make an impact on the business.
• Work with a goal-oriented, diverse and inclusive team! Think 190+ people from 47+ different nationalities.
• Work in a spacious, modern and brand new office in the heart of Rotterdam, with free coffee, snacks, and fruits, and a social space with entertainment facilities.
• Personal equipment including company laptop.
• Commuting costs covered for travelling between the office and your home address.
• We don't care about what you wear. You're welcome to wear a 3-piece tuxedo or even a dragon onesie, we won't judge you!
• You can participate in our Beer & Cheers to get to know your colleagues over drinks while we celebrate our achievements every Friday.

If you have further questions, please email Iris at [email protected]

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